I have stayed here several times on stopovers to Florida. I never want to continue either to Florida or home. This is without a doubt the quintessence of Southern hospitality. There is something so pleasant and appealing and warm and just nice about this place. I do prefer Hiltons because of the coffee the burgers and the nightclubs and this...
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My wife and I have stayed at this hotel for four years, two to three times a year. We had a child who stayed on-campus while attending Duke University. We've noticed the various renovations that have occurred over the years and they have enhanced an already pleasant experience. We found this hotel to be in a great location for us...
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I stayed only one night on business but would go back again very easily. The facility is excellent - room was newly renovated / new (523) and lobby looks great - really nice, especially for the price. I went a bit out of my way to stay here based on the other reviews and very glad I did.
Only odd...
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Dear Daves_NJ,
Thank you for reviewing us on Trip Advisor and for sharing your experiences. We are glad you went a little bit out of your way to stay with us and appreciate the feedback on the room. Even though we constantly get positive feedback on our beds, we will be replacing all beds in the hotel with the newest...
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My husband and I recently stayed at the Hilton Hotel in Durham, NC, and were extremely pleased. We were given one of the renovated rooms, which was ample-sized and comfortable for two people -- very nicely done. The newly-renovated lobby and restaurant were extremely attractive, and the food was quite good as well -- a cut above most hotel restaurants....
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Dear CTC3,
Thank you reviewing your stay at the Hilton Durham near Duke University. We are very proud of the amazing changes that the property has seen over the past six months including the new restaurant, Bluestone Grille and the lobby transformation. However, nothing is more important to us than the level of service we provide to each guest, each...
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This was my third time staying at the Hilton at Durham. It was was my home away from home. Kevin Harrison the front Office Manager went above and beyond his services. I was greeted from the moment I walked in to the moment I left. Everyone was so friendly. Dan, Jerome, Sandy, Nalia. They all made my stay wonderful. If...
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Dear Michelle F.
Thank you very much for taking the time to write about your visit to the Hilton Durham near Duke University. It was wonderful to hear about your interactions with Kevin, Dan, Jerome, Sandy and Nalia. We are very fortunate to have such outstanding team members that understand and embrace Conrad Hilton’s philosophy of “sharing the warmth and...
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While we just stayed for one night, everything was perfect.
The hotel is convenient to downtown and quite close to Duke University so it suited our needs well. The grounds are beautifully landscaped, all of the public areas were decorated in an elegant yet inviting manner and there was ample parking, which is sometimes a problem when one gets in...
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Dear TravelerKF,
Thank you for taking the time to write about your experiences while staying at the Hilton Durham near Duke University. Our location makes getting to and from Duke University and Medical Center most convenient and our complementary shuttle service ensures easy door to door service. I will share your compliments with Kevin as well, and recognize him for...
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Very inviting lobby. Stayed in one of the new guest rooms which was also very nice. Friendly staff and good food too!
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Dear Timothy L,
Thank you for your Trip Advisor review regarding your recent visit. As you noted, we have made amazing changes to the property in recent months including the newly opened Bluestone Grille. We are also the only hotel in the Raleigh Durham market that offers PURE certified allergy friendly rooms. For travelers that suffer from allergies, PURE rooms...
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The room was large and comfortable, the continental breakfast good and sufficient, the service helpful and polite, the front desk well-prepared to answer questions. Breakfast server Heba added a lovely smile to the start of our day.
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Dear Pete S.
Thank you for reviewing your stay at the Hilton Durham near Duke University. I appreciate hearing about your experience in our new restaurant Bluestone Grille and will gladly share your complements with Heba. We are proud of the renovations and positive improvements that have occurred over the past six months and look forward to welcoming you back...
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I stay at many Hiltons across the country for business and this is one of the worst. The entire lobby is under construction and the rooms need to be under construction! The furniture and bedding were dated and the room was not as clean as most Hilton hotels. I also had to track down the front desk employee in the...
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Dear netgrl22,
Thank you for taking the time to share your observations regarding your stay. I am truly sorry that you experienced our lobby while under renovation and for the disruption this may have caused. We are so pleased to report that all construction on the lobby is now complete and we are fully operational. Our new restaurant, Bluestone Grille...
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Everything is new (or being renovated -- the cafeteria was under construction and breakfasts are at the sports bar until it is ready) at this Hilton. Only the lack of a Concierge floor and a moderately high rate prevent me from giving 5 stars. I particularly want to highlight the extremely friendly staff. Interacting with them was a true pleasure.
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Dear MK14617,
As a Top Contributor with Trip Advisor, we really appreciate hearing about your recent visit to the Hilton Durham near Duke University.
I look forward to sharing your kind comments with our team members regarding your interactions while you were with us and the friendly hospitality they displayed. Our goal is simply to provide a consistent, personalized, hassle-free...
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