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Extended Stay America - Fayetteville - Owen Dr.

2.0 of 5
408 Owen Drive, Fayetteville, NC 28304
Hotel amenities
Extended Stay America - Fayetteville - Owen Dr.
Ranked #32 of 48 hotels in Fayetteville
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13 reviews from our community

    Trip type
Traveller rating
    2
    2
    3
    0
    6
Date Rating
Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed 19 May 2013 NEW

I have thoroughly enjoyed each of my visits to Extended Stay Fayetteville-Owen Drive, but have to admit this was one of the best. Extended Stay Raleigh is tucked away directly off of a rounded curve intersection, tucked away adjacent to a lovely small strip mall. Two words, "Little Italy," authentic Italian cuisine. I received the coup de gras on this... More

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Santa Fe, New Mexico
Top Contributor
76 reviews 76 reviews
4 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 16 April 2013

The property is wonderful, the rooms are wonderful. Unfortunately just outside the hotel on Owen the locals use Owen as a drag strip. The horrible noise went on for hours, well after midnight. I would not go back here and I do NOT recommend staying here unless you like the sound of screeching tires and revving engines. We were there... More

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Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review
17 April 2013

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our property and rooms; however, we apologize that you found the traffic noise to be excessive. Upon request, we are happy to accommodate room re-location requests based on availability. I am sorry that this was not communicated to you... More

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Fayetteville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 March 2013

We have stayed here for about two weeks now! It's a nice place! Room was clean and smelled good when we first came in. Much of an improvement from the value place! Staff is very friendly!! Weekly cleaning room service! Although I'm disappointed that the channel selection was very limited. Free wifi, grab and go breakfast, and the beds and... More

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See 3 more reviews by Princess4halo for Fayetteville
roadwarriornc, Regional Director of Operations at Extended Stay America - Fayetteville - Owen Dr., responded to this review
21 March 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you are enjoying the pillows, in reference to your disappointment in the TV Channels, we are reviewing those selections at this time. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Stone Mountain, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 March 2013

Stayed several weeks on business. Most of day, quiet.Could be quite noisy at night expecially on weekends. Insulation very poor.Could hear toilets flushing, people walking around ,conversations outside the door, police, ambulance sirens.Close to major hospital.Feels like and area that's becoming gentrefied

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roadwarriornc, Regional Director of Operations at Extended Stay America - Fayetteville - Owen Dr., responded to this review
21 March 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that the noise from the highway and from the surrounding rooms was a nuisance, I will check into this further. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, please... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 January 2013

I truly enjoyed my stay at the hotel. The manager seems to work all the time but always greets me with a smile. The front desk staff are very pleasant and helpful. I understand that they are going to have a continental breakfasts soon. That is a plus for me. I realize that most people would cook their own breakfasts... More

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roadwarriornc, Regional Director of Operations at Extended Stay America - Fayetteville - Owen Dr., responded to this review
26 February 2013

I received a copy of your review, and wanted to thank you for taking the time to share your experience. I'm glad that you enjoyed your stay, when you return you will see that we have started the continental breakfast which I hope you enjoy. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Johnson City, Tennessee, United States
2 reviews
1 of 5 stars Reviewed 31 October 2012

The only nice thing I can say about this was front desk was really friendly. Upon opening the door to our room I was met with this really bad stench. It smelled like sour mop water and mildew. The sheets and bedding were stained and dingy, The beds felt like sleeping on a board. The carpet was really dirty and... More

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roadwarriornc, Regional Director of Operations at Extended Stay America - Fayetteville - Owen Dr., responded to this review
12 November 2012

Thank you for taking the time to write a review of your stay. The condition of the room you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am the management team on their inspection process for rooms daily. I appreciate you bringing this to our attention. If you would... More

Oakland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 October 2012

I had to be in Fayetteville, NC for a job for about 11 weeks and stayed at the extended stay america on Owen Drive and I had a very positive experience. The staff were all pleasant and professional and always helpful. I would definitely stay there again and I would recommend it to my family and friends.

Was this review helpful? Yes 1
roadwarriornc, Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review
15 October 2012

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Bellevue, Nebraska
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 30 September 2012

I stayed in this hotel for a month while working at Ft. Bragg. The only positive was the bed which was comfortable. There were cigarette burns in the carpet and I don't even smoke!! I couldn't get a room that was nonsmoking. It cost $4.00 to do laundry and this is an extended hotel for contractors. Internet connection was extremely... More

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roadwarriornc, Director of Operations at Extended Stay America - Fayetteville - Owen Dr., responded to this review
2 October 2012

Thank you for taking the time to write a review of your stay. I am sorry to hear that you were not provided a non smoking room and that the internet connection was slow. To prevent this from happening again, my team is evaluating the Wireless Service we currently use and we are working with the associates to make sure... More

Fayetteville, North Carolina
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 7 August 2012

I had ten days I had to stay in a hotel in Fayetteville and used this hotel for the first three but then decided to change because I decided it was too expensive for what it was. I asked for a military discount and the front desk would only offer 2 dollars off the rate for that. I decided to... More

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See 18 more reviews by Brandon42262 for Fayetteville
roadwarriornc, Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review
19 August 2012

"I recently received a copy of your review of the Extended Stay America Fayetteville - Owen Drive. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies. I... More

Abu Dhabi, United Arab Emirates
Top Contributor
64 reviews 64 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
136 helpful votes 136 helpful votes
1 of 5 stars Reviewed 3 September 2011

I am a seasoned traveller (just take a look at my other reviews) and Extended Stay would certiainly NOT my preferred accommodation anyways, BUT ....we had a hurricane coming our way and had to evacuate inland WITH PETS. It was me and my neighbors who booked 4 rooms. Thursday 10 am via 1800 line: 2 nights, pets : no problem.... More

Was this review helpful? Yes 8
 
 
 
 
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Additional Information about Extended Stay America - Fayetteville - Owen Dr.

Also Known As:
Extended Stayamerica Fayetteville-Owen Dr Hotel Fayetteville
Extended Stayamerica Fayetteville-Owen Dr Hotel
Extended Stay Fayetteville
Fayetteville Extended Stay
Address: 408 Owen Drive, Fayetteville, NC 28304
Region: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #32 of 48 hotels in Fayetteville
Price range (per night): S$107 - 128
Hotel Class:2 star (2*)
Reservation Options:
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