The motel was exceptionally clean. And the employees were very kind and courteous! It was a very relaxing and enjoyable trip. The mountains were beautiful. I will definitely make a return visit sometime in the future.

For the price I rated this hotel a 5 star because for the price it was great. Hotel staff was really friendly and helpful. Gave us ideas on gem mines, hikes and waterfalls, and restaurants. The room was clean and comfortable. New tv and refrigerator as well. Great old timely feel to hotel, one story and park outside of your... More

This hotel is the cleanest hotel I ever stayed at! I have been here 6 times in the in 5 years! I live in PA and went out of my way to stay here! The owners are the nicest people and take pride in there business and go out of there way to make sure you have a great stay!... More

We stayed at this motel back in July. We stayed two nights while gem hunting in Franklin. The front desk person was very friendly and helpful. The breakfast was simple but enough to fill you up for a busy day. Bathroom was remodeled so it was great. The only thing I could pick on was the TV stand. The TV... More

We stayed at the Carolina Motel for our Thanksgiving vacation. Every thing from check in to check out went very smoothly and the staff was awesome!!! The rooms are very spacious with flat screen TV's and mini-fridge.The entire property is as clean as the room, you can tell management and employees take great pride in what they do. We had... More

The Carolina Motel is a traditional, 50's era motel (motor-hotel in the literal sense) of the kind that you found all along highways across America before the interstate system was built - one story, all outside entrances, usually arranged in a semicircle with a swimming pool in the middle and you park your car right outside your room. If you... More

My husband and I reserved a room for Nov. 3rd & Nov. 4th, 2012. The front desk had our reservation and the lady working on Satuurday evening was very friendly and helpful. We stayed in a room that had two double beds and a refrigerator and microwave. There was a very nice large 42 " flatscreen tv in the room.... More

I needed a room for Friday night at the end of "leaf season" so I could be on the trail early Saturday morning. I refused to pay the rates charged in Gatlinburg or Cherokee, so sought out something in Franklin. I was most pleased with the Carolina Motel, which happened to have two rooms left when I called. First, I... More

From our welcome dinner party to our after BBQ party the motel makes sure we have a memorable time. I have booked the ENTIRE motel now for about 5 years for the Miami Firefighter Retirees that attend a BBQ in Otto,NC. The Staff is fabulous and go above and beyond to make sure the firefighters have a great time and... More