Working along the coast, I was tired one night and realized I had to make a detour for an early morning appointment amid a 3 hour drive back to my home. I had my dog with me, so I had to find just the right hotel. HI Express in Goldsboro welcomes pets for a small fee. They were able to...
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Thank you for choosing us and for sharing your experience about your recent stay here. I'm sorry about the difficulty you had with our outlet, and like the idea of a power strip, which we will have available soon. I am very glad you and your dog were happy with the service and accommodations we provide and look forward to...
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I recently did a 4 day training class here. Kitchen staff was very helpful with setup every morning and we were allowed to bring our own food and drinks in for lunch. My king sized room was very nice and the front desk staff was helpful. Lots of good restuarants in the area.
I'm sorry that you encountered problems with our wifi during your stay, and hope that it was fixed soon after you reported it, thank you for mentioning it here, and for sharing your other comments as well. I'm glad you were happy with your choice to stay with us and hope you will give us another chance to host you...
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I am a platinum member and the service my family and I received at this hotel was amazing. The front desk and breakfast staff (Miss Kathyln) were just amazing. They made us feel so welcome and were so warm, welcoming and friendly. Thank you for making our stay at your hotel just such a wonderful experience.
Thank you for your loyalty to the Holiday Inn brand, for your recent visit here in Goldsboro, and for taking the time to post your review. Miss Kathlyn is wonderful to work with, and makes sure everyone starts their day with a good attitude and positive outlook. We hope you will be our guest here again soon.
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I had a great time i was traveling to Goldsboro, for business, It was a weekend that the hotels were booked to to national guard and reserves, drilling. I took a chance because i had not made a reservation. They had no rooms left but they let me stay on the second floor, which was being renovated. It was one...
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Thank you very much for taking the time to write and share your experience here. I'm glad you were happy with the accommodations and service you had, and hope that you will be our guest again the next time you are in Goldsboro.
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Had to come to Goldsboro for a wedding and stayed there. Rooms were a little on the small side (or maybe too much furniture) but the staff was very responsive an friendly. Had an issue with keys not working and had a small room goof (put us in an occupied room by mistake) but they corrected every error quickly with...
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Thank you for choosing to stay with us and for taking the time to write and post your comments. I am sorry for the issues that you encountered here and very grateful that you are so understanding. I'm glad you were happy with the service and resolutions we provided when these situations arose. We will work very hard to make...
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Enjoyed my stay the bathroom was sparkling convient location.
Thanks so much for your business and nice review. Please don't hesitate to let us know if there is anything to make your stay with us more enjoyable. We look forward to serving you here again.
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I use this property alot being that I have family in the goldsboro area but after a recent trip for a funeral I will no longer use or refer anyone to this property. Management is the worst, perhaps the company should reconsider who they have running these hotels. Ive worked as a hotel manager for 5years now and never will...
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I am terribly sorry to learn of your experience at our hotel, please accept my sincere apologies, and my condolences for your loss. We have been in contact with you privately and have reaches a satisfactory resolution. As you know, the employee rate program is for employees only, there are other rates available for friends and family of employees. Please...
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My husband and I stayed here for 8 night while we were house hunting in Goldsboro. The hotel wasn't the worst I've ever seen, but it was the least unpleasant Holiday Inn Express I've even stayed at. The elevators were scary creaky, the halls were musty. There were a few days during our stay when the parking lot was unavailable...
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Thank you for sharing your experience here. I am terribly sorry it wasn't good, and that you didn't recieve the level of service an accommodations that Holiday Inns are known for. I will certainly use your review in discussions and training to improve our product, procedures and service. I hope you enjoy you new home here in Goldsboro, and thank...
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This hotel was very nice and very convenient for it's surroundings. The staff answered all questions that I had, hotel was clean, the free hot breakfast was pretty good as well even though i'm not a biscuit and gravy girl, but everything else was on point. What I like was the various options. Would i stay there again, YES. And...
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Thanks for posting your review & recommendation. I am so glad you and your family were happy here, I hope you created many wonderful memories. I LIKE your idea of a fitness person here, and will pursue that with the local gyms -Thanks!
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Hotel was clean and quiet, even though they are currently remodeling. Near several restaurants and across the street from Walmart. A couple miles from SJAFB, where we visited our son. Room had microwave & fridge, but bathroom was initially missing a shower curtain. Hotel offers free breakfast, which we didn't have time to enjoy but it looked like pastries &...
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Thanks for submitting your comments. We appreciate your business and are grateful for your son’s service to our country. I apologize that your room was not complete upon arrival and hope you were satisfied with the service you received here. Please let me know if that was not the case with you. We hope you will be our guest again...
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