Great staff was very helpful. Weather was horrible which was not their fault. Rooms were quite comfortable as was the main lobby area.

Our stay at the Highlands Suite was fine, room was clean and comfortable, maid left us plenty of clean towels and coffee upon cleaning the next day. The only thing I didn't like was the outside lights did not come on until well after dark. We had to go out around 9 pm and it was very dark...When we got... More

We booked this hotel using an ad that we saw in AAA Travel Magazine for our 40th anniversary June 27th thru June 30th & was so pleased that we booked an additional 3 days thru July 3rd & had a most enjoyable stay. We got upgraded to a Deluxe King Suite at checkin & were totally pleased with our experience.... More

horrible...... the cleaning staff only made the bed in the sitting area (pul out couch).... DID NOT EVEN MAKE THE BED IN THE BEDROOM! also left behind a few pieces of trash (the only trash was a brown bag on the floor) so was very annoyed to find it on the floor. we complained, left for dinner and shopping, came... More

We found a good deal on this suite hotel on Main Street, within easy walking distance of upscale shopping in this mountain village. Our suite was clean and nice, with a furnished kitchenette and two flat-screen TV's. A sign said the elevator was in service only from 8 a.m.-8 p.m., but the clerk kept it available for us during off... More

We looked at the website for the Highlands Suite Hotel and saw pictures of the Mountain High Lodge (they are "sister" hotels across the street from each other). We paid over $200 a night to stay in room that looked like it had a mountain view. We actually had a view of a parking lot in the very dated and... More

The Highlands Suite was a nice hotel room. Very roomy and clean. I would stay there again. The only down side is the elevator shuts down at 10:00 and doesn't open until 8:00 in the morning. We had to leave early on Sunday morning to head home and had to "lug" our luggage down three flights of stairs. The staff... More

Very comfortable and quiet environment. The suite is the way to go for an extended stay. Seperate living/kitchen area, bathroom with a jacuzzi tub. Friendly staff and great mountain view. The town of highlands is a little pricey and not a place I'd recommend for kids, more of a mature setting. Very good breakfast buffet provided. There's a reason they... More

Just returned from a basically comfortable night at the Suite Hotel. Excellent in-town location made it easy to visit the shops. Staff was very nice, room was a suite with sitting area and separate bedroom (although the two of us hardly needed the extra room - would have prefered some comfortable chairs in front of a REAL fireplace). There was... More