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Skyline Lodge and Restaurant

2.5 of 5
470 Skyline Lodge Drive, Highlands, NC 28741
Hotel amenities
Skyline Lodge and Restaurant
Ranked #9 of 9 Highlands B&B and Inns
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30 reviews from our community

    Trip type
Traveller rating
    8
    6
    4
    3
    9
Date Rating
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 January 2013 via mobile

The cabin and area were nice but the amenities and customer service were completely atrocious. Promise to but: -did not send email confirmation -did not provide a working jacuzzi/hot tub -and most importantly did not provide hot water (it was freezing out). We ask to be moved to a different cabin because of no hot water, but the manager was... More

Was this review helpful? Yes 1
Atlanta
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 October 2012

My girlfriend and I needed a break from the stress of our jobs and decided to take a quick trip to Highlands. I had never been but she said it was pretty and the downtown area was nice, and she was right. Like almost everyone else we looked at places online and we liked what we saw on the Skyline... More

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Duncan, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 6 September 2012

My wife and I decided to take a trip to Highlands, NC and spend just one night. We looked at several places online but, did not book anything. We arrived in the afternoon and were told there were two rooms available and were givin keys to both to look at before deciding. One of the rooms did not have air... More

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Mableton, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 September 2012

My wife and I was looking forward for a Labor Day get-a-way from Atlanta with our three small dogs. Our dogs are cleaner and more well behaved than most kids I see now days. She called to make reservations and yes they take pets and do not charge extra for pets. Looked wonderful and affordable on the internet so she... More

Was this review helpful? Yes 1
SkylineLodge, Front Office Manager at Skyline Lodge and Restaurant, responded to this review
6 September 2012

I am so sorry to hear about your bad experience with your stay. We try our best to react quickly and be responsive in our guests' requests, however I see that this did not happen in your case. I was not made aware of your situation and had I been told, you would have been taken care of immediately. We... More

Travellers are raving about these Highlands hotels

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 19 August 2012

Their online site ad looks nice and located up in the mountains. They are up in the mountains, it was very old and worn, it is poorly managed. They were to deliver hot rolls to each guest room in the mornings...never arrived(this is because the restaurant was closed.) . Restaurant was only open for dinner on weekend, which they never... More

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SkylineLodge, Front Office Manager at Skyline Lodge and Restaurant, responded to this review
6 September 2012

I am so sorry to hear about your bad experience with your stay. We try our best to react quickly and be responsive in our guests' requests, however I see that this did not happen in your case. It was recently brought to my attention that some of our advertisements were not completely updated and the restaurant information was one... More

Pittsburgh, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 July 2012

We checked in at the Skyline this past weekend and were given keys to an Eagles Nest room, which looked fabulous online. On this 100 degree day, the windows were open, presumably to try and mask the mildew smell, and AC was off. As we stepped in, I crunched a beetle underfoot and began looking closer. The carpet was not... More

Was this review helpful? Yes 3
SkylineLodge, Front Office Manager at Skyline Lodge and Restaurant, responded to this review
6 September 2012

I am so sorry to hear about your bad experience with your stay. We try our best to react quickly and be responsive in our guests' requests, I apologize this did not happen in your case. We now are fully staffed to take care of the housekeeping issues and updating our rooms to provide the very best of quality for... More

Nashville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2012

We had a wonderful experience at the Skyline Lodge. Would much rather stay up in the mountains at the Skyline than any of the hotels in downtown Highlands--well worth the 3 mile drive off Main Street. The staff was great, delicious food & beautiful views.

Was this review helpful? Yes 1
SkylineLodge, Front Office Manager at Skyline Lodge and Restaurant, responded to this review
6 September 2012

I am so happy that you enjoyed your stay!! We really appreciate your business and are constantly making improvements!! More

Celebration, FL
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 31 May 2012

I hate to leave unfavorable reviews of a hotel that really tries so hard to make the guest experience great but sometimes it must be done. The staff at this hotel is beyond wonderful. Everyone is extremely pleasant and friendly. The owners have spent a lot of time and money keeping the hotel up and continue to focus on maintenance... More

Was this review helpful? Yes 1
See 4 more reviews by Kaykeey for Highlands
Port Orange, Florida
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 22 November 2011

short stay needed more the staff was so accomadating and the restaurant was wonderful. Moose Lounge was great Friday and Saturday night after dinner, Dylan is a fantastic bartender and he will keep the conversation fun.

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See 4 more reviews by pickles1371 for Highlands
Lilburn Georgia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 19 October 2011

We decided at the last minute to go "leave peaking" in North Georgia/North Carolina and this being the peak season most places were booked. We luckily found a room at the Skyline - we had stayed there 30 years ago and had a great time, but were a little apprehensive after reading some the reviews on TA. We booked a... More

Was this review helpful? Yes 1
dilpickles, General Manager at Skyline Lodge and Restaurant, responded to this review
12 January 2012

the 2 of you were a joy and we hope to see you again soon. Dylan Doherty GM More

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4 of 5 stars 94 Reviews
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Additional Information about Skyline Lodge and Restaurant

Also Known As:
Skyline Lodge And Restaurant Hotel Highlands
Skyline Lodge And Restaurant Hotel
Address: 470 Skyline Lodge Drive, Highlands, NC 28741
Region: United States > North Carolina > North Carolina Mountains > Highlands
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
Ranked #9 of 9 B&Bs / Inns in Highlands
Price range (per night): S$131 - 243
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Unbelievable is the word for Skyline Lodge & Restaurant...constructed of Redwood and Granite, begun in 1929 in the Frank Lloyd Wright tradition. Completed in 1965, Skyline offers a magnificent forty mile view and nestled 4,100 feet atop of Flat Mountain overlooking the banks of Big Creek's cascading waterfalls. From the beautiful views to the scrumptious meals, it's definitely a part of highlands the should be visited! ... more   less 
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