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Shutters on the Banks

405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
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Shutters on the Banks
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356 reviews from our community

Traveller rating
    182
    126
    27
    14
    7
See reviews for
Families
153
 
Couples
124
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Pottstown, Pennsylvania
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

My husband and I like to travel to the Outer Banks at night to avoid traffic and so our little one sleeps majority of the time. We typically do a house rental but need a hotel stay the night prior to check-in. The last 5 years we tried different hotels along the strip and didn't care for any of them.... More

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1 review
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

We spent a long weekend at Shutters in October. Location was perfect and so was the value! Rooms were updated and clean. We stayed on the second floor and still had a beautiful view of the sunrise. Would definitely stay here again!

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1 review
2 of 5 stars Reviewed 18 May 2013 NEW

When it was Colony IV, we never had a complaint. Housekeeping vacuumed the rooms and made the beds. The pools were closed down at 10 each night. It was very family friendly. There was a man named Joe who, along with other attentive staff mambers walked the grounds constantly to make sure children did not swim in the pools or... More

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MKellySmith, Manager at Shutters on the Banks, responded to this review
20 May 2013

I am sorry to read your posting, we do strive for guest satisfaction here at Shutters on the Banks. I apologize for the lack of consideration the teenagers seemed to have caused during your stay. Our pools still close at 10PM we do request that the adults supervise their children while in the pool area. We do appreciate you taking... More

California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2013 NEW

Management was rude, told us at check-in that the room we requested and the room we confirmed three days prior to arrival was not available. Responded in a short, rude manner with "we reserve the right to change the room at anytime prior to check-in". OK, I can understand that, but then don't tell me "the room is under renovation".... More

Was this review helpful? Yes 1
MKellySmith, Manager at Shutters on the Banks, responded to this review
20 May 2013

I am sorry to read your posting, but as we do inform all of our guests, room requests are simply requests we do try to honor but can not guarantee. Our guaranteed time of check in is 4:00PM. In regards to other first floor rooms being ready prior to your check in specific rooms are not guaranteed, room types are.... More

Clinton, Ohio, United States
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

We found this place last year while looking for a one nights stay prior to our beach house rental. We fell in love with the welcoming lobby and chairs around the fireplace. We stayed over night this year only to be disappointed. The sheets on our bed we sandy, I'm not sure if they were not changed from a previous... More

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See 2 more reviews by Bob K for Kill Devil Hills
Winchester, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 May 2013

We just finished a weekend trip at Shutters. I have no complaints. Check in was easy. We had an ocean view room. We were right next to the house on the far left, so we slid our chairs over on the balcony for a little more privacy. The room was clean with a hair dryer, microwave, and fridge for our... More

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Cary, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 May 2013 via mobile

This hotel did not disappoint. Like another reviewer stated when my husband and I visited it was chilly. We really loved our tower room with the ocean view and balcony. The only inconvenience was having workers paint at the elevator entrance. However, there were signs up about the hotel undergoing a renovation. After the workers completed the elevator entrance way,... More

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DeKalb, Illinois, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 22 April 2013

A great central location for exploring and beach visiting. Helpful and friendly staff. Room was clean and welll furnished. Stayed two days and had great breakfasts both days. Would stay again on our next outer banks visits.

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Vinton, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013

We go to the Outter Banks of NC several times per year just to get away. We have been staying at the Shutters on the Banks for the past three years or so, and have been totally satisfied with each stay. The rooms are bright and clean, the staff are very accomodating and friendly and would recommend to anyone. They... More

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 April 2013

Stayed during off season. It was chilly when we were there. Due to the weather we looked for a hotel with an indoor pool. Service was excellent. Asked for additional towels one morning and before we retuned from breakfast the towels were there and the room cleaned. We will definitely stay here again.

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Additional Information about Shutters on the Banks

Also Known As:
Shutters On The Banks Hotel Kill Devil Hills
Shutters On The Banks Hotel
Colony Iv
Address: 405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Kill Devil Hills
#2 On the Beach Hotels in Kill Devil Hills
#3 Family Hotels in Kill Devil Hills
Price range (per night): S$45 - 45
Official Description (provided by the hotel):
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator, microwave, in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. ... more   less 
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