The Castlewood Inn had really nice staff from check in to check out! Thru out my stay the staff checked with me to see if I needed anything and if everything was OK! The grounds, pool and hot tub were well maintained, clean and kepted well! I was in the single queen room! The room was up to date, well... More

The overall look appeared fine,although the room needs some renovation and new furnishings like the bed spread for starters.It had an old/musty smell!The pool wasn't heated as was informed.The hot tub needed some work/refurbishment.There was no continental breakfast.The wi-fi service was good.The tv service was good.The rated for a queen non-smoking(if this made a difference considering the reaking "old smell")wasn't... More

My husband and I stayed here in May 2009 and were thrilled with the accommodations and price. The room was clean, had the essentials and extras and all for an unbelievable reasonable price! The staff is wonderful and definitely will go out of their way to make sure you're comfortable. The location is perfect to stay in The Smokies. We... More

This hotel is wonderful we stay here every year for meetings and we love it. This hotel has a vary friendly atmosphere. The staff as always there to help to carry your bags to your car or bring them in .As long as i come to Maggie Valley i will stay here. They always have great suggestions for places to... More

On a scale of 1 to 10 they rate a 10+! Accommodations are great, the staff is wonderful. We asked for nothing and everything was provided. This group stays here every July and we hope to stay on and on and on. The management goes overboard to help us accommodate everyone and make sure everyone has a great time. I... More

The staff bent over backwards to ensure our stay was the best! The value for the money is outstanding! The grounds were clean and well kept. The pool area was kept clean as was the hot tub! I am looking forward to visiting Castlewood Inn again! More

We take our yearly vacation to magie valley and always stay at the Castlewood Inn. They have great service and a very friendly staff. The rooms are clean and have lots of room in them. They have a pool and hot tub which are always clean. They go way beyond to see that your stay is the best. So if... More

I spent 4 nights at this hotel recently. My room was clean, and the maid staff did very well at keeping it that way. Everything worked in the room, and there is a video store in the lobby where you can rent free videos, great selection. There are rocking chairs on the front balcony, which I thought was nice. I... More

My husband & I stayed here during a bike rally. The staff was very friendly & helpful. The rooms were very clean. Good location,centrally located. Walking distance to almost everything. Would stay again. More