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Holiday Inn Express Hotel & Suites Matthews East

9420 East Independence Blvd., Matthews, NC 28105
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Holiday Inn Express Hotel & Suites Matthews East
Ranked #4 of 13 hotels in Matthews
4.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    8
    1
    1
    2
    1
Date Rating
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 20 May 2012

My brother was getting married and me and my family had to travel down from NJ to Matthew's and the location came to be right down the road to where we needed to go. The hotel is located right on the main road and close to down town matthews. From the outside of the this hotel is obviously brand new... More

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Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 14 May 2012

Hotel was clean and staff was good. Room was nice and bed comfortable. Hotel is located on a busy thoroughfare in and out of Charlotte, this area gets very busy. There are a lot of restaurants, shopping, etc. nearby. More

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ManagerStaie, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
15 May 2012

Thanks for your review on Trip Advisor. We are very happy to hear you enjoyed your stay with us. Our ongoing goal is to meet and exceed every guest need and go above and beyond every guest expectation by providing you with clean comfortable rooms and a friendly staff. Although our area does gets really busy at times is all... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

The hotel is great, but the staff truly make the difference. Very accomodating with special requests and equipment storage. Professional, friendly, and they never miss a thing. I couldn't ask for a better experience. More

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ManagerStaie, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
14 May 2012

Thank you so much for taking the time to review us with Tripadvisor. The entire team was really excited and motivated to hear that our mission to provide superior service and clean surroundings is being accomplished and that every guest request is met. It was a joy to hear the kind words about the hotel staff . We enjoy accomodating... More

nc
Senior Contributor
23 reviews 23 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 March 2012

The is a one of the Newer HI Express and very nice too. Only 3 floors but the way its position away from the Independence highway you will not hear any traffic. I really have nothing negative to say about this place. Nice staff from check in to free breakfast to check out. nice eating area, nice in door pool.... More

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See 2 more reviews by davisj1501 for Matthews
ManagerStaie, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
14 May 2012

Thank you for taking the time to give us your review in Trip Advisor. It makes a great difference to me and my staff to know that we are doing our part to satisfy every guest like you. It is really great to know that our guests apreciate the way our building is located in reference to the main highway,... More

Charlotte, NC
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

Last weekend after moving from my condo, putting things in storage and staying at another property two nights I decided to try this gem near my work. This is it! I was treated warmly on arrival by front desk staff, and there were two convenient carts to make moving my things in a breeze. The lobby is beautiful as this... More

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ManagerStaie, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
14 May 2012

Thank you so much for taking the time to write a wonderful review on TripAdvisor. Taking good care of every guests is our top priority . As the General Manager I would like to extend an open invitation to return to our hotel to enjoy as you stated when your time permits and we will continue to provide you with... More

Alpharetta, Georgia
Senior Contributor
35 reviews 35 reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

The Holiday Inn Express and Suites in Matthews, NC, is a great hotel! It is very new, clean, nice, and the staff is super helpful. The hotel is located close to many restaurants including some that are within a very short walking distance. I would stay here again for sure. More

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ManagerStaie, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
14 May 2012

Thank you for taking the time to give us your review in trip advisor. It is a great pleasure to provide guests like you with clean, comfortable accomodations and to know that our location was very convenient to your needs. My staff and I look forward to having you here with us again and hope you can keep us in... More

Asheville, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 November 2011
4
people found this review helpful

Pros- Rooms are clean. Hotel is fairly new. It is quiet. Seems to be good insulation between rooms. I did not hear other guest. Decor is nice. Location is good. Price is reasonable. Hotel was accomodating to NC GOVT employees. This state employees appreciates! Cons- Beds are firm. Some guest may prefer. Not all rooms are have micro/fridges-only suites. More

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Whiteville, North Carolina, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 October 2011
3
people found this review helpful

This place was great!!! The staff was great!!! Easy to find. The rooms were cleaner than any hotel I have ever been in. In comparison this was like being in a high dollar luxury hotel. Absolutely great!!!! The next time I'm in Charlotte, I will be staying here. More

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ManagerStaie, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
4 October 2011

We would like to take this opportunity to say thank you for choosing to stay with us on your recent visit to the Matthews area. It is our pleasure to ensure that each guest’s needs are met on an individual basis and we are happy that you found our staff and service to meet and exceed your expectations. We take... More

NEW HAMPSHIRE
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 23 July 2011
1
person found this review helpful

Holiday Inns tend to be new, this one is no exception. Great room, bed, tv, bathroom..... Rate was about right. My only disappointments was the amount of kids here forva baseball tournament and breakfast was not great. You will be happy with room and location, I will go again. More

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ManagerStaie, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
16 August 2011

We here at the Holiday Inn and Suites Matthews, NC would like to thank you for taking the time and effort to provide our property with your feedback. We always welcome the opportunity to hear from our guests experience at our hotel and be able to know that we have provided you with excellent customer service. A lot of times,... More

North Myrtle Beach, South Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 April 2011
2
people found this review helpful

I booked a reservation in March for 2011 for March 2012. At the time of the booking my credit card was not charged. 3- 4 weeks later after looking at my bank account, this hotel charged me for the entire stay. When I called, I was told that because it was an advance booking and I checked a box, there... More

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Darin Navy, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review
6 June 2011

Good morning our valued guest, the hotel sincerley apologize for the inconivence of your booking a advance purchase reservation which clear states that you will be charged and it is not cancellable in which you will have to agree that you read the box with all of the guildlines peratining to the type of reservation you selected. These types of... More

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Additional Information about Holiday Inn Express Hotel & Suites Matthews East

9420 East Independence Blvd., Matthews, NC 28105
Price range (per night):* S$144 - 188

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Holiday Inn Express Hotel & Suites Matthews East
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