I thought value was good. My major complaint was that as we were checking in there was a big dog, belonging to an employee, behind the check-in desk. This colored my entire stay. I figured if they allowed an animal behind the front desk, where else would they have had that dog. I could not honestly eat anything from the... More

This is our third stay here and I was kind of disappointing.The room was a little dirty and we had problems with the toilet.Then there was a basketball team staying there and they took the whole pool up.All the boys were jumping around while there were little ones in the pool.However the staff were pretty nice and the breakfast was... More

I got this hotel though a reseller on the internet. I stayed on the third floor. It was disappointing. Friendly staff, very nice at the front desk. Hotel was lacking due to the following reasons: The floor I stayed on was mixed smoking non-smoking the air smelled bad and seemed stale. A small stain of rust was on the shower.... More

This was my second visit in the last year to this property and have been very impressed both times. The front desk staff is extraordinary and makes one feel that they are truly glad you are staying there. Rooms are fairly roomy and I found the hotel fairly quiet. the complementary breakfast buffet was also quite good. Will stay here... More

The good: The staff of the hotel was very friendly. I called to confirm a late arrival and the receptionist was very pleasant on the phone. When I checked it, they were also very efficient. The bad: When I got to my room, it was immediately apparent I had been given a smoking room after requesting a non-smoking room. The... More

We had made reservations at this hotel on the website. Due to a death in the family, our plans immediately changed and I called the hotel directly and Mrs. Chris VanderHorst worked with me over the telephone and made all the necessary changes. Our five night stay at the hotel was wonderful. Chris was so pleasant and helpful the entire... More

Stayed here recently on a Friday night. Very quiet. Front desk staff was friendly and very helpful. Room was excellent. Have stayed here before and will stay here again! Free breakfast was OK but the rest of the stay was abover average. Nice rate on the weekend as well! Can be a little tricky to get to hotle depending on... More

Very convenient to the I-485 Beltway, thus easy access to most places in Charlotte. The staff were very friendly and accommodating. Kudos to the breakfast servers, especially Carol (Betty)!!!Swimming pool needs a wall-clock. More

We have stayed here several times - the employees are always friendly, the complimentary breakfast was very nice and it is pet friendly if you are traveling with a four-legged friend. Ask for a room away from the busy highway. P.S. Love the warm cookies at check-in. More