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All 9 New Bern hotels »

DoubleTree by Hilton New Bern

3.5 of 5
100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Hotel amenities
DoubleTree by Hilton New Bern
Ranked #8 of 9 hotels in New Bern
3.5 of 5 stars 109 Reviews
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109 reviews from our community

Traveller rating
    29
    30
    16
    15
    19
See reviews for
Families
16
 
Couples
37
 
Solo
9
 
Business
36
 
What travellers say
  • Great location(6)
  • River view room(4)
  • Front desk staff(4)
Date Rating
NC - USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW
2
people found this review helpful

I stayed for a conference I was attending. Location is nice, right on the water, and it is close to the convention center (but not directly connected). You are in easy walking distance of several good restaurants. Parking was a bit limited, I had difficulty getting a spot at check in and had to leave my car in te unloading... More

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Medford, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012

We stayed for one night after picking up our daughter who attends ECU in Greenville. The hotel was beautiful, being right on the water. The staff was so friendly and helpful, by accident I booked a king room and the front desk was able to get a rollaway bed for my daughter, Also, needed extra towels and they quickly accommodated... More

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Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
17 May 2012

Thank you for staying with us and for letting us know how your stay was! We're so happy to hear that we were able to accommodate all your needs and we hope to see you again soon! More

S. Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 May 2012
4
people found this review helpful

We stayed at this property last summer when it was a Hilton - dumpy rooms, poor service at desk and dining room, dirty linens stored in hallway, stuck in the "inn" (an old motel next door with a broken front door that was propped open all night), staff had little concern for guests, did nothing to address problems. Look at... More

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2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 May 2012
2
people found this review helpful

I think we stayed right after the changeover to Doubletree. We were disappointed in many things. There were 4 of us in our group, two couples. We arrived at 4:30 and stood in line for a very long time waiting to check in only to be told our rooms weren't ready. We were offered drink coupons when I stated my... More

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Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
17 May 2012

Thank you for telling us about your concerns with our hotel. We assure you that these issues will be addressed with Management and will taken care of immediately. We also want to thank you for staying with us and we hope that you will stay with us again next time you are in town. More

Greenville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 April 2012

We stayed on a saturday night great location close to downtown New Bern.Everything was great. Will stay again. More

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Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
1 May 2012

We're pleased to hear that you enjoyed your stay with us and that you will be staying with us again! Thank you for taking the time to let us know and we look forward to seeing you again soon! More

Augusta, Georgia
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 22 April 2012

Depending on which building you get, the room quality can vary. The staff is prompt to take care of your requests. We use this hotel because it allows us to stay with our small dogs. The breakfast buffet is good, but we usually order from the menu. More

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See 3 more reviews by ffoley1048 for New Bern
Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
1 May 2012

Thank you for taking the time to let us know about your stay. We're glad to hear that you are a loyal guest and that we're able to accommodate all of your needs. We look forward to having you stay with us again soon. More

West Wardsboro, Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 April 2012
2
people found this review helpful

I stayed at the Hilton Riverfront in new Bern NC. Most of the reviews I had read came true on my visit. The Rooms, while comfortable and clean (the Housekeeping satff was great !) were non the less 'regular' hotel rooms and definitely in need attention. The floor supervisor should be all over these details, which speaks to management and... More

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Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
19 April 2012

We want to thank you for staying with us and for sharing your comments and concerns with us. We are currently in the process of changing to a Doubletree and with the change in name will come a change in some physical things as well. We assure you that all of your comments and concerns have been shared with our... More

Sanford, North Carolina, United States
2 reviews
4 of 5 stars Reviewed 16 April 2012

My family enjoyed our stay very much. The location was perfect and the hotel was very clean. All our needs were taken care of with a courteous smile. We will visit here again. More

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Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
19 April 2012

Thank you for staying with us and for taking the time to let us know how much you enjoyed your stay with us. We hope that you will choose to stay with us again next time you are in the area! More

Washington
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 11 April 2012

New Bern is a beautiful little town with a lot of history. The Hilton is well-located within easy walking distance of downtown and many historical homes. The hotel is decent and the breakfast buffet very good. Staff working at the buffet were very pleasant and courteous. There is one twist though, check-out is at noon I believe and I had... More

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Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
12 April 2012

Thank you for staying with us and for taking the time to let us know how your stay was! We're pleased to hear that we were able to accommodate the majority of your needs and we do apologize for any inconveniences you may have faced! More

Berlin, Germany
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 April 2012

Like to Dance ?? This is where you have to report every Friday and or Saturday evening. So bring your dancing shoes, enjoy a good meal in the restaurant book for the night, dance the night away to the live music even at "the dock at the bay" and may be have a nigth cap at the bar before hitting... More

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See 9 more reviews by Pete V for New Bern
Megan Cawley, Social Media Specialist at DoubleTree by Hilton New Bern, responded to this review
12 April 2012

We're glad to hear that you enjoyed your recent stay with us here in New Bern. We hope that you choose to stay with us again next time you are in town and please let us know if there is anything we can do to better accommodate your next stay! More

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Additional Information about DoubleTree by Hilton New Bern

  • Hilton New Bern
  • Sheraton New Bern
  • New Bern Sheraton
Address: 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Price range (per night):* S$135 - 210

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DoubleTree by Hilton New Bern
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