I've been staying here for over a month, and everything about my stays has been average at best. The staff at the desk and in the lounge are very friendly but the front desk staff don't remember me from day to day or week to week. It's been over 6 weeks and I check in with one of three people... More

The room: found empty soda bottle under bed; non-hotel washcloth hanging in the shower, hair in the phone, trash in the toilet upon arrival; AC doesn't seem to work very well; dusting isn't a priority. Staff were nice enough although I am not sure they know their jobs well (Marcus, the bellhop, was awesome). The hotel was the only disappointment... More

We stayed at the Sheraton while attending the Ironman Triathlon event. The hotel is undergoing renovations and so the hotel is probably up to the normal standards. Having said that, if Sheraton can't deliver service and accommodations that are in line with "their" standards, then they should close the hotel during the renovation period. The sound of the train's whistle... More

They are renovating the hotel top to bottom. Kind of a partial make over on the room. More of a face lift, but they cut corners on the windows that leak, old commode, etc. the restaurant and bar are closed. Work out stuff is in the pool room. Might be decent when they are done, but I would stay away... More

As we pulled off the highway, we drove past a Red Roof Inn. I joked to my wife that we could have stayed there instead. Little did I know the joke would be on me. Not that the Sheraton isn't nicer than the Red Roof (I assume), but one's expectations are higher with a brand name like Sheraton, and this... More

Just stayed at this hotel for four days - right across the convention center where I was attending a conference. I was upgraded to a club room on the 16th floor, so while I was obviously pleased, please recognize this review may be biased by that experienced. My stay was perfect. The check-in was smooth, my room was extremely clean... More

The Sheraton Raleigh is in the heart of downtown Raleigh. It is within walking distance of the state capitol, museums, and other attractions. The area is mixed. The front of the hotel faces the local jail and bail bonds storefronts. The rear faces a row of what appeared to be nice restaurants. Unfortunately that entrance was closed due to construction.... More

While there is construction on the lower levels, that is no reason for stained carpets on the upper hallways. In addition, I checked in, dropped my bags and ran to meetings. I didn't return until late so didn't notice the odor in the room until I was in bed. After flipping back on the light and looking all over, I... More

Spent three niights at the Sheraton while attending a Harley Davidson function. Hotel is convenient to the convention center. They were undergoing some renovations so restaurant and bar were not available. HOWEVER...the hotel set up a temporary cash bar in one of the banquet rooms. Hotel also set up a roped off space in front of hotel and provided cleaning... More