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All 21 Rocky Mount hotels »

Courtyard by Marriott Rocky Mount

3.0 of 5
250 Gateway Blvd, Rocky Mount, NC 27804
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Courtyard by Marriott Rocky Mount
Ranked #9 of 21 hotels in Rocky Mount
3.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    12
    12
    8
    8
    2
Date Rating
paminpoq
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 14 May 2012

Our room was super clean. Could not have been any cleaner. I've read previous reviews and our experience was a great one. The bathroom was super clean and I felt totally comfortabel taking a shower...no hair or mildew to avoid. This was our second visit to this hotel and the lobby has been updated since our last visit. It was... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

Rooms, hallways and stairwells are shabby and unclean. A rehabbed lobby does not make up for this. Bathroom had hair in the tub, the sheer curtains had rips and the rug was shredding in the doorways. Will not stay again and will not recommend.

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james white, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
22 April 2012

Thank you for taking the time to write your review, I apologize for the condition of our hotel when you arrived. The new and improved lobby is only the first step of our renovation process we are slated to began part two the upgrading of our rooms and general hotel area early next year. We would love the opportunity to... More

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Michigan
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 16 April 2012

On the plus side: Very clean and housekeeping staff very friendly. They take their job seriously as every time I was in the hallways they were working. My son loved the big interactive map computer screen they have in the lobby. Nice to have free internet in the room. On the negative: Our room was not ready and we had... More

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See 2 more reviews by bayfld for Rocky Mount
james white, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
22 April 2012

Thank you for taking the time to write your review, also we thank you for all your positive comments about our hotel and staff. I apologize for you having to wait for you room upon arrival and I agree you should have been offered something while you waited. I will be more than happy to buy you a Starbucks the... More

Austin, Minnesota
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 April 2012

Great deal on priceline name your price! hotel front desk helpful, maid service lacking as we always had to ask for more towels, room was not cleaned til after five on three days, maids arguements in hallways very unprofessional. Coffee not replenished til we asked but they do have coffee in lobby til 10am. We will stay again as I... More

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See 7 more reviews by Shalane H for Rocky Mount
james white, General Manager at Courtyard by Marriott Rocky Mount, responded to this review
13 April 2012

Thank you for taking the time to write your review we truly appreciate your input. During the time of your stay the property, we had the flu go through our housekeeping department. This caused a delay in cleaning some of the guest rooms. Please accept our sincere apology for any inconvenience the delay caused you and your family. We look... More

Tarpon Springs, Florida
1 review
1 of 5 stars Reviewed 8 April 2012

Called for reservation from the road after being stuck in traffic for 3 hours and were told they only had a "King Spa" room for $149.00. Ended up on the first floor in room 130 - which was right behind the lobby/bistro. TV reception was very bad. Picture and volume kept breaking up. Don't see what the big deal is... More

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james white, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
16 April 2012

Thank you for taking the time to write your review, we have several guest that like to unwind in a hot tub after a long day this is why we offer a Spa King room. Unfortunately the night you stayed this was the only room available and for plumbing reasons these rooms have to be on the first floor. I... More

Lancaster, Pennsylvania
Top Contributor
53 reviews 53 reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 27 February 2012
2
people found this review helpful

Hotel is average, show wear and tear, no free coffee or breakfast must pay for it at in inside Starbucks.. Rooms are clean, parking in front, fitness center.. Staff and front desk were very friendly and helpful. A little difficult to find off 95 exit , rates were reasonable for Marriott .

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Norwell, Massachusetts
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 26 February 2012
2
people found this review helpful

Stopped in for a Saturday night stay on the way back from Florida. Had to play the "negotiate a rate" game with front desk around midnight, since they figured we would overpay at that time of night. I thought Marriott Reward members were supposed to get the "best" rate? We finally agreed on a rate after their 3rd offer. The... More

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Maryland USA
Top Contributor
73 reviews 73 reviews
Reviews in 57 cities Reviews in 57 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 22 January 2012
3
people found this review helpful

Stayed overnight while driving to FL. Property located close to 95 and next to the Residence Inn. Plenty of parking. Room was a typical Courtyard king size. Stayed on the first floor, nice you could open your window a little. Bed was very comfortable and towels were soft. The hotel recently updated their lobby with new furniture and a full... More

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1 review
5 of 5 stars Reviewed 6 January 2012

The young guy working the late shift was very helpful with dealing with me and my wife illness. We had several issues thru out the night and every time we called down he handled our situation in less than 5 minutes. The security officer was helpful as well. Jeremy made this one of my best stays at this hotel. I... More

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james white, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
15 January 2012

Thank you for taking the time to write your review, we sincerely hope your wife is doing better. We feel very fortunate to have Jeremy and Shirley as members of our staff, and I am very thankful they were able to take care of your needs. We look forward to your return and we appreciate your loyalty to us and... More

Germantown, MD
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

We often break our trips south on 95 with a stay in NC. Some of our previous accomodations have not warranted a return trip :( However, we stayed at this Courtyard and the adjacent Residence Inn on our last two trips. As a previous reviewer said, it's about 10 min off 95, but worth the drive. It's a beautiful, clean... More

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Additional Information about Courtyard by Marriott Rocky Mount

  • Courtyard Rocky Mount
  • Rocky Mount Courtyard
  • Rocky Mount Marriott
Address: 250 Gateway Blvd, Rocky Mount, NC 27804
Price range (per night):* S$157 - 207

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Courtyard by Marriott Rocky Mount
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