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All 737 Changsha hotels »

Sheraton Changsha Hotel

4.5 of 5
No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Hotel amenities
Sheraton Changsha Hotel
Ranked #1 of 737 hotels in Changsha
4.5 of 5 stars 873 Reviews
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873 reviews from our community

    Trip type
Traveller rating
    323
    508
    38
    2
    2
Date Rating
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 May 2012 NEW

I had four days at the Sheraton Changsha on leisure. A decent international hotel : good location, the staff are trying and helpful, the Chinese restaurants are good and the western restaurant is acceptable. one complaint is the senior management should be more forceful with its no smoking policy in certain areas. There are signs in the lifts and nonsmoking... More

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Hong Kong
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 May 2012

The Sheraton Changsha is a decent business travel hotel that provides the usual amenities. Clean but not new, basically generically acceptable. Check-in/check-out staff have ok, not great English fluency. Rooms are fine though the wired internet connections were spotty (ok for most things but my corporate VPN that works elsewhere in China didn't work here) and wireless did not seem... More

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shanghai
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2012

Great location, excellent service - no better choice of hotel if you plan to visit to changsha.

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Stuttgart, Germany
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 26 April 2012

hotel rooms as the hotel is now 5 years old not so fresh looking anymore but all in all still the best one in the city. 5min to the bar street very good breakfast buffet and luxury mall next to the hotel makes the stay an nice time to remember...conclusion: nothing super special but all in all good night rest

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
27 April 2012

Dear Trip Advisor Senior Contributor, Sincere thanks for taking the time to review Sheraton Changsha Hotel. Your comments are very much appreciated and are shared with our Associates. Good to know that you enjoyed our Breakfast selection and accessibility. As you know we aim to provide a comfortable environment and a positive experience while staying with us. We certainly hope... More

San Francisco
Senior Contributor
47 reviews 47 reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 14 April 2012

This is a relatively new, clean, nice hotel in down town Changsha. However, it is also bland and characterless especially compared with so many other new hotels throughout China.

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
24 April 2012

Dear reviewer, Sincere thanks for taking the time to review Sheraton Changsha Hotel. Your comments are very much appreciated and are shared with our Associates. I am saddened that you have found the hotel to be less than expected as we strive to provide a comfortable and a positive experience while visiting us. We certainly hope that we can be... More

Bloomfield, CT
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

This hotel had just what I needed during my stay in Changsha. Clean, modern, great bar on the 3rd floor, and good location. I recommend staying here. Ordered a salad through room service and was not disappointed with the quality and freshness.

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
20 January 2012

Dear reviewer, Sincere thanks for taking the time to review Sheraton Changsha Hotel. Your comments are very much appreciated and are shared with our Associates. It is our aim to provide comfort to our guests while visiting us as well as a positive experience. We are proud to read your note on our In-Room Dining and that it met with... More

England
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 16 November 2011 via mobile
1
person found this review helpful

A pleasant hotel to stay in Changsha. However, do print out the name of this hotel in Chinese as almost all cab drivers will not know the English name. The location is near to most of the sights in Changsha and in the evening, you could get yourself a pint of beer or a pot of Chinese tea while listening... More

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nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
30 November 2011

Thanks for taking the time to review Sheraton Changsha Hotel.Your good advice to the hotel service is very importent and will help us to bring more good experience to guests.Thank you again for taking time to write your feedback and looking forward to meet you at Sheraton Changsha Hotel in your next stay.Please reach out us when you planning your... More

Beijing, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 October 2011

This is my first Sheraton experience in China. I think this hotel is the best one in Changsha by far. The location of the hotel is not the center for business and amusement. However, since Changsha city is not very big, it is rather convenient for getting everywhere by taxi. The whole room facilities are new and with high quality.... More

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nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
30 November 2011

Very much appreciated for you to share your experience in tripadvisor. We feel very glad to know that we have met your expectations of Sheraton Hotels,espeicially in you first stay in China. Once again, many thanks for taking the time to share your experience.We are looking forward to your next visit. Please do not hesitate to reach out, should you... More

Hong Kong
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 September 2011

This is a good hotel in a rather backward city. Everything you expected for Sheraton quality are there. The bathroom designed well for quest's comfortable stay. The breakfast and lunch buffet are in good quality and covers a great variety. Services are also all very well. However, they charge for internet usage, rather expensive as well, and in an environment... More

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nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
20 September 2011

Very much appreciated your kind comments, we are glad to know that our property have met your expectations of Sheraton quality .We will share your comments to all of our associates. For internet access in our property, Link @ Sheraton at lobby offer free internet access to in hotel guest and we also provide free Wi-Fi access in hotel public... More

Beijing
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 September 2011

so..Its a sheraton in almost every respect. looks like a fairly new Sheraton as well, rooms are nice, and beds are comfy, check-in staff good.... but beware of room service. Ordered some simple comfort food:, the portions are very small on the club sandwich and ham and cheese sandwich, I could barely find the cheese on the ham +cheese. I... More

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
13 September 2011

Dear guest, Thanks for taking the time to review Sheraton Changsha Hotel and your comments about your in-room dining experience which was not up to expectations. I have shared your online comments with my Associates so that we can better address similar situation in the future and provide for a better feeling of our services. Certainly hope that we can... More

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Additional Information about Sheraton Changsha Hotel

  • Sheraton Changsha
  • Changsha Sheraton
Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Price range (per night):* S$196 - 415

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Sheraton Changsha Hotel
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