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Americas Best Value Inn

197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Hotel amenities
Americas Best Value Inn
Ranked #9 of 9 hotels in Smithfield
2.5 of 5 stars 14 Reviews
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14 reviews from our community

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Traveller rating
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Washington state
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 August 2011

My children and sister were traveling together on vacation. It was late and we were tired. We stopped at this hotel, thinking it looked a bit better kept than the one across the street. Once we got into our rooms, it was a different story.You can see my sister's review in this thread. My room didn't look bad at first... More

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Pradeep Chauhan, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear JJGlasgow, Thank you for taking the time to share a review about our hotel. There is never an excuse for providing anything less and an excellent stay. I apologize about the lack of hand towels and wash cloths provided in the room. We have trained our housekeepers on providing an adequate number of towels in the room. These corrective... More

philadelphia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 August 2011
1
person found this review helpful

O.K. the price was too good to be true, although my sister says their room is not as bad as mine. We are just passing through, late at night did not realize there was a lot more to choose from about a mile up the road. This might just be the worst hotel i have ever stayed in. The room... More

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Pradeep Chauhan, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear joanzone, Thank you for taking the time out of your busy schedule to share a review about our hotel. I apologize for any negative experience you had with our hotel. Our hotel was renovated in 2008 with new queen and king mattresses, carpets, new tub surrounds, painting, new furniture. I am sorry to hear about the mattress in your... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 20 September 2010
1
person found this review helpful

We were on our way to Virginia Beach and decided to stop in Smithfield. This was the first motel off 95 so that is where we stopped. We should have known to turn around just by the condition of the driveway into the parking lot. Check in was outside through a window. It was almost impossible to hear the desk... More

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Pradeep Chauhan, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear anitacaro, Thank you for taking the time to share a review with us. I apologize for any inconvenience you experience you encountered during your stay regarding the outside equipment and room cleanliness. We were having some work done on our parking lot at the time. The workers were using the equipment. The equipment has since been removed. We have... More

bywood
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 24 February 2010

We stayed at the Howard Johnson's in Santee and thought this would be the same. It was not. The price was very good; however, the room was sadly in need of renovation. It was clean but there was a moldy smell. All the furniture and bath fixtures were chipped. Also, we could hear the people in the next room watching... More

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Pradeep Chauhan, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear Traveler, I greatly appreciate the fact that you have placed a review about our hotel. I apologize for any negative experience you had with us when we were a Howard Johnson. I have recently joined Americas Best Value Inn, one of the fastest growing hotel chains in the country to better serve the needs of my future guests. We... More

Wilkes-Barre
Senior Contributor
33 reviews 33 reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 6 November 2009

This was the exit we decided to get off for the night on the way back from Florida. And it's the first hotel off the exit. The room was very large and had a large screen TV on the wall. The bed was extremely comfortable for an I-95 motel. And was okay for the price. It's not the Ritz, but... More

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raleigh
1 review
4 of 5 stars Reviewed 24 September 2008

well i been staying for years but it went down but its looking better under new management so it will take time to get things up and going people was real nice had one thing wrong but they went out of there way to fix it will be staying again every year thanks so much More

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Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 July 2008
1
person found this review helpful

My family and I were on our way from Florida to Connecticut. We drove until about 1am when we decided to take a break and tried to get some sleep. We got off the exit and headed for the first hotel we came across which just happened to be the Howard Johnson Inn Express. When we pullled up to the... More

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Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 March 2007
1
person found this review helpful

Please people, I beg of you. Do not stay at this hotel. My mother and I were visting relatives in the area and decided to stay at a hotel for the night. I knew we were in trouble from the moment we arrived--you could barely see the hotel from the highway. When we got to our room, my mom went... More

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Upstate, NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 February 2007
1
person found this review helpful

We'd be using the Howard Johnson in Smithfield for years-immediate family in the area. Hadn't stayed in about 4 years. It's become a dive! There were people there that were using it as public housing-they had their laundry stung out on a line. There were animals-cats and dogs-milling around by the rooms. One person had left their pickup truck door... More

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Greenville, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 16 June 2006
4
people found this review helpful

We got out town for a weekend, about an hour and a half from home. The first night we stayed across the way at a decent little locally owned motel. We relocated for the second night because my son didn't like the dial-up internet, and thinking that this hotel had wireless he booked our second night here. BIG MISTAKE. Upon... More

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Additional Information about Americas Best Value Inn

  • Howard Johnson Smithfield
Address: 197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Price range (per night):* S$64 - 65

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Americas Best Value Inn
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