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Fairfield Inn & Suites Wilmington / Wrightsville Beach

2.5 of 5
307 Eastwood Road, Wilmington, NC 28403
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Fairfield Inn & Suites Wilmington / Wrightsville Beach
Ranked #13 of 42 hotels in Wilmington
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118 reviews from our community

    Trip type
Traveller rating
    61
    37
    16
    2
    2
Date Rating
Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Very clean and bright rooms. Great breakfast with variety. Would definitely stay again and recommend to others. WiFi kept going out for my iPad making it hard to work so I really hope they improve that soon. Also recommend bringing your own shampoo as the "classic Pantene" provided doesn't feel like it cleans well. No beer in the pantry if... More

Was this review helpful? Yes
Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

Our family really enjoyed our stay here. It was my husband and two children. The rooms were modern, clean and spacious. We stayed in a regular room with two queen size beds. There were plenty of towels too ~ a plus for the four of us. The things that we enjoyed most were the hotel lobby and pool. In the... More

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
15 April 2013

Greetings, Thanks for taking the time to fill out a survey; I know how hard it is to make time for this when raising kids. I am glad you and your family enjoyed your stay and we look forward to seeing you again in the future. I shared your comments with Daniel and he was very thankful. More

West Virginia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 April 2013

The rooms were modern and clean. We were near the elevator but did not hear any noise the one night we were here. We were on the back side so our view was of the Marriott Town Suites. Not much to look at here but there is a big shopping area across the highway. It's 5 miles from beach. There... More

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
8 April 2013

Greetings, Thanks for taking the time to fill out a survey. I share all reviews with our staff because I believe comments like your can only make us better. I was happy to hear that you enjoyed your stay and felt it was a good value. I am truly sorry you missed out on the new hot breakfast, all our... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 April 2013 via mobile

The suite was open floor plan, the living room tv sound and light came into bedroom Both nights we had to call for extra towels... They only put three for a family of four. One night i called for towels and the lady told me i had to come get them because she was the only person working I will... More

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
3 April 2013

Greetings, Thank you for taking the time to fill out a survey. I will use your observations to improve upon our customer hospitality. I apologize for not doing a better job in picking up on the need for additional towels; this will be shared with the staff so others can be better serviced. I hope that if you get an... More

Wilmington, North Carolina
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 April 2013

I hope the manager of the hotel reads this and takes notes. The hotel was very clean and well kept and better than most Marriott properties I have stayed at. However, some of your employees make your hotel less than desirable to stay at. For example, when I finally got back to my room and wanted to settle in for... More

Was this review helpful? Yes 1
See 15 more reviews by TimeTraveler0530 for Wilmington
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
3 April 2013

Greetings, Thank you for taking the time to fill out a survey, it is through comments like yours that we can improve. First and foremost I would like to offer you my sincere apology for the lack of hospitality you received during your recent stay. As the General Manager of the hotel I need to be able to here the... More

Alexandria VA
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 21 March 2013

Very quiet and clean with good size room on first floor. Breakfast was fine- yogurt and cereal and fruit available in addition to packaged stuff. Handicap friendly too. I did not use pool or gym. For dinner try Catch- very good!

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
25 March 2013

Thanks for taking the time to fill out a survey. I have shared your comments with our team and the associates are proud of the fact you noticed how hard we work at making sure we are a clean and friendly hotel. We look forward to being your home away from home when in Wilmington. More

North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 March 2013

I had 2 stays at this hotel. Both were wonderful! Had a 2 queen beds room and a King suite. Very clean and spacious. I had no issues at all. The breakfast was more than just cereal and microwave sandwiches, they had fresh fruit, yogurt and great waffles. Great staff at this facility. Easy to get into and out. Had... More

Was this review helpful? Yes 2
See 3 more reviews by Thriftytravelerx2 for Wilmington
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
18 March 2013

Greetings, thank you for taking the time to complete a survey. We are glad you enjoyed both of your stays and hope to see you in the near future. More

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 22 February 2013

Quite impressed with this property that was listed as a 2-1/2 star hotel. Very clean. Great service. Good breakfast spread. Got a room here on two separate occasions via Priceline bidding and felt it was a great value. Only disappointment was that rooms don't have microwaves or refrigerators - only suites have them. This wouldn't be a big deal if... More

Was this review helpful? Yes 3
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
25 February 2013

Thanks for the kind words; I'm so glad you took the time to fill out a survey our team loves the feed back. Next time you come to Wilmington call and ask for the GM and I will give you an upgrade to a suite if available. More

Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 February 2013

I was in town for a fundraiser (raising money for Downs Syndrome Adoptions/Awareness). The hotel is clean, friendly and the rooms and beds VERY comfortable. I lost a phone charger and the situation was handled with great satisfaction! The General Manager and his staff deserve some sort of award. I stay at a Marriott whenever I travel. This particular hotel... More

Was this review helpful? Yes 2
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
21 February 2013

Thanks for taking the time to fill out a survey, I have shared your comments with the staff and they believe they have just received the best award ever. Come see us again soon. More

NC
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 February 2013

What a nice, quiet place to stay in Wilmington. The Fairfield Inn on Eastwood is clean, quiet and a nice place to spend a few days. Upon arrival, the front desk staff was friendly and efficient. The process was painless and I was headed to my room within 5 minutes of arriving. During my stay, the staff was friendly and... More

Was this review helpful? Yes 2
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
19 February 2013

Thank you for taking the time to fill out a review. Your kind words have been shared with our team and they are grateful to have served you. We are looking forward to your next trip to Wilmington. More

 
 
 
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Additional Information about Fairfield Inn & Suites Wilmington / Wrightsville Beach

Also Known As:
Fairfield Inn And Suites Wilmington / Wrightsville Beach
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel Wilmington
Fairfield Inn Wilmington
Address: 307 Eastwood Road, Wilmington, NC 28403
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Wilmington
#11 Family Hotels in Wilmington
Price range (per night): S$140 - 215
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the brand new Fairfield Inn & Suites by Marriott. We strive to provide our guests with all the comfort and class that one has a right to expect from Marriott hotels. Our reputation relies upon excellence in cleanliness and guest service. We offer guest rooms with either one King-sized bed or two Queen-sized beds in addition to spacious suites with separate living, working, and sleeping areas. All rooms have 32” flat-screen televisions and the suites have i-Home music systems, mini-refrigerators, and microwave ovens. Every morning begins with our complimentary deluxe continental breakfast—featuring Jimmy Dean Breakfast Sandwiches, fresh coffee, and a variety of food/beverage options. When it comes to business travel, the Fairfield Inn & Suites Wilmington will always afford you an easy, comfortable trip. Our amenities are geared towards ensuring a world-class stay. Here’s how:Be Productive• Large, well-lit work area• Ergonomic desk & chair• Free wired and wireless Internet services• Free local phone calls• Business center with fax & copy service Be Comfortable• Complimentary 24-hour coffee & tea• Vending machines and Lobby Market offering snacks & beverages• Heated Indoor Pool and 24-hour Fitness Center• Same-day dry cleaning service• Individual room temperature control• In-room coffee maker, iron, hair dryer, & ironing board• Committed to a smoke-free policy• Conveniently located only minutes from the Wilmington International Airport, Wrightsville Beach, and Historic Downtown Wilmington.• The closest Marriott hotel to the University of North Carolina Wilmington. ... more   less 
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Fairfield Inn & Suites Wilmington / Wrightsville Beach
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