This is an old hotel sandwiched next to a mini-mall and adjacent to a major hospital.
The interiors are, as other reviewers have mentioned, in need of major investment.
Air conditioning units are wall mounted under the windows and produce so much noise, that it is impossible to sleep with them on. Corridors smell funky and walls are thin.
If...
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Thank you for taking the time to review our hotel. We do strive to provide an exceptional experience to all who choose to stays with us. Our staff works very hard and we appreciate your positive comments regarding their service. I am sorry your overall impression of the property fell short of your expectations. This is not the typical experience...
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Unfortunately may stay was necessitated by an ill family member at Wake Forest Baptist Hospital.
The General Manager and staff was caring and courteous during my 3 week stay. Always a kind word and a smile when I needed it most. They where always happy to shuttle me back and forth at what I know was not always the most...
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Thank you for choosing to stay at the Holiday Inn Express while in Winston Salem. We do strive to exceed the expectations of all our guests.
I just wanted to express to you my sincere gratitude for taking the time to share all your wonderful comments. I know how valuable your time is right now and it means so much...
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Battered furniture, faulty AC/heating units, spider webs in the corners. Weather changed abruptly during our stay but we couldn't get the AC to completely turn off. The furniture was really banged up looking. Carpets need to be throughly cleaned around the perimeter of the rooms instead of just the pathways. Maid service was unpredictable: one day at 8:30 AM, the...
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Thank you for choosing the Holiday Inn Express during your recent visit to Winston Salem. We are grateful that you took the time to review our hotel. I am very pleased that you found our staff to be both pleasant and courteous. I am sorry to hear of the overall impression you had of the property. This is not the...
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My sister and I stayed at the hotel while visiting family for 5 nights (on the 5th florr) - it was witnin walking distance of family. The room was very clean and confortable. The bathroom was a good size for two.
The breakfast area was cheerful and a couple evening we sat in the lobby (breakfast area)and had snacks and...
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Thank you for taking the time to review our hotel. We do strive to exceed the expectations of everyone who stays with us. I am very pleased that you found our hotel to be both clean and friendly. I am sorry to have learned that the toilet did not operate properly and the room ventilation was not what it should...
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This stay was GREAT! We had a warm reception at the front desk, the hotel was extremely clean and so was the room. Angela checked us in and did her best to help us find some local barbeque. She took the time to do some research, call a few places, and contacted me in our room with the unfortunately bad...
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Nice and clean rooms. Very friendly staff. Loved the counterspace in the bathroom. Walls are thick enough that we could not hear our friends next door. Convenient location for business at Baptist Hospital. Excellent breakfast too. Would highly recommend.
Greetings!
I would like to thank you for 2 purposes. I thank you most importantly for your recent stay with us and thank you for expressing your stay on this site. We always welcome all types of feedback and we are glad we provided the most important fact for a traveler: A Good night's Sleep
Thanks again,
Chris Owen
Hotel...
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stayed for university for one night and the hotel has nice rooms with friendly staff. We requested late checkout and they give us for 2 pm that was helpful.
Greetings
Thank you for your kind comments and thank you for your recent stay with us. My favorite part about being a Priority Club member: 2:00 check outs! I know when I am traveling, I am usually not in a hurry to return home. Those who are Priority Club members, if you request this at any of our brands, were...
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I stayed at the holiday inn express this past month, coming to visit family. At first I was worried about staying there because my last stay was horrible. But a young lady their by the name of angel promised that if there was anything she could do to make my next stay more enjoyable then she would try everything in...
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There were many small issues with this hotel which would make me not stay here again.
1. The room we were in had a mildew smell that hit us every time we entered. There was no bathroom fan (it had been removed), so we were unable to move the air in the room. We were also unable to open the...
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This hotel is amazing. Excellent service, clean rooms, friendly, etc. I would love to stay here as long as I can. Angel and crew are very awesome helping you with all your need. Very professional staff. I would recommend anybody to stay here. Two thumbs up!
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61 Reviews
