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All 39 Winston Salem hotels

Holiday Inn Express Winston-Salem Downtown West

2.5 of 5
110 Miller Street, Winston Salem, NC 27103
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Holiday Inn Express Winston-Salem Downtown West
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Ranked #19 of 39 hotels in Winston Salem
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84 reviews from our community

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Date Rating
Winston Salem, North Carolina
1 review
3 of 5 stars Reviewed 5 May 2013

I always start with 4 stars (I've never stayed at a 5 star hotel, they just don't exist. 1. start at 4 stars 2. Asked for extra hangers (I was staying for 12 days) I was told "we don't really do that" 3. now at 3.5 stars 4. Breakfast is fine, but the bacon is ... not so good. (no... More

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Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
8 May 2013

I would like to thank you for taking the time to review our hotel. We appreciate your positive comments regarding the cleanliness of your room. I would like to extend my sincere apology for falling short on taking care of such a simple request. I assure you that I will look very closely into this matter. The elevator tile has... More

Matthews, North Carolina
2 reviews
4 of 5 stars Reviewed 21 April 2013

Stayed at the Holiday Inn Express, 110 Miller St., Winston Salem, NC, April 4-6, 2013. I found the hotel to be a good value and the service was outstanding. I was greeted warmly and promptly by the front desk staff. The hotel was host to a local conference and was very busy. The breakfast staff was very patient and kept... More

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Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
9 May 2013

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. We will utilize your feedback to better serve our guests in the future. More

Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 9 March 2013

I found it quite troublesome to walk down the hallway just to get some drinking water. The staff isn't that helpful enough to get a bottle of water to your room. Also, once there was no one to answer the intercomm and had to wait for a long time while checking out as there was no one on the counter.... More

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Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
11 March 2013

I would like to thank you for taking the time to review our hotel. Our housekeeping staff works very hard and we appreciate your positive comments regarding the cleanliness of the rooms. Despite the impression you may have received, elevator noise has not been a common issue for our guests. I have contacted our elevator service provider and requested a... More

Raleigh, North Carolina
Top Contributor
73 reviews 73 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 23 January 2013

Shame on me for not doing my homework - this was a poorly done renovation of a really old hotel. I just can't believe the short cuts in the work and no one held the contractors/painters to their work. 1st room I walked into and turned on the bathroom light because room is very dark, the paint was coming off... More

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See 5 more reviews by orreo5859 for Winston Salem
Cliff G, Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
25 January 2013

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. I am sorry your overall impression of the property fell short of your expectations. This is not the typical experience received by our patrons and I extend my most sincere apology to you. The maintenance... More

Atlanta, Georgia
Top Contributor
57 reviews 57 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 29 November 2012 via mobile

I would agree with other recent reviews. This hotel hits most of the big items (clean, decent free breakfast, friendly staff) but falls short on the finned points. Specifically, the renovation (which now seems complete) is a bit hodgepodge with the decor modernized in public spaces and rooms but a few things "forgotten." For example, the elevator is unbelievably slow,... More

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See 2 more reviews by MDWandering83 for Winston Salem
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
9 May 2013

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. We will utilize your feedback to better serve our guests in the future. More

Burlington, North Carolina
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 November 2012

Stayed here recently on business. It seems like the hotel is in the process of being renovated; there are very old parts of the building where the ceilings are low and it smells kind of like mildew. The furniture in my room was all scratched up, too. However, the bed was quite comfortable, the staff was very nice, and the... More

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See 2 more reviews by SuzustarTravels for Winston Salem
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
9 May 2013

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. We will utilize your feedback to better serve our guests in the future. More

Fayetteville, Arkansas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 8 November 2012 via mobile

A renovated hotel that is pretty well kept. Fairly clean and decent rooms. Wifi had strong signal and was quick. Water pressure was low and dining area had a bad smell. Dining area was also a bit small and crowded.

Was this review helpful? Yes
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
9 May 2013

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. We will utilize your feedback to better serve our guests in the future. More

Los Angeles
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 7 November 2012

The best thing about this place is their breakfast. Getting up early for work every morning was grueling, but the enjoyable part was the breakfast that was available to us every morning. It had a variety of things from cereal, bagels, grits and eggs. I really enjoyed their coffee as well. The rooms aren't the greatest, but the beds are... More

Was this review helpful? Yes 1
See 9 more reviews by acwong27 for Winston Salem
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
9 May 2013

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. We will utilize your feedback to better serve our guests in the future. More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 November 2012

Stayed there just this week pros....not bad rooms...seemed clean...good gym for a budget/business hotel cons...and they are bad....the first morning, there was almost no water pressure which made taking a shower horrible....i inquired and was basically "blown off" i went to the breakfast bar and there was a bunch of mold on the cinnamon buns...disgusting... the second morning the water... More

Was this review helpful? Yes 1
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
2 November 2012

Thank you for taking the time to review our hotel. We do strive to provide exceptional guest service to all who choose to stay with us. I was aware that on October 31, 2012 we experienced a drop in water pressure from approximately 7:15AM until around 7:45AM It appears to have affected selected rooms. I am very sorry you were... More

Philadelphia
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 27 September 2012

Was at the hotel for 3 nights. The hotel was under 30 minutes from the Atlanta Airport. Very easy to find and the GPS helped me get there. There is a mall down the street, food right in walking distance and it was very close to an attraction called Old Salem. The parking lot was bright and plentiful and free.... More

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See 3 more reviews by WorryFreePhilly for Winston Salem
Cliff G, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review
9 May 2013

Thank you for taking the time to review our hotel. We do strive to provide exceptional accommodations to all who choose to stay with us. We will utilize your feedback to better serve our guests in the future. More

 
 
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Additional Information about Holiday Inn Express Winston-Salem Downtown West

Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn
Address: 110 Miller Street, Winston Salem, NC 27103
Phone Number:
Region: United States > North Carolina > Winston Salem
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 39 hotels in Winston Salem
Price range (per night): S$142 - 190
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
New downtown Winston - Salem hotel boasts excellent facilities Enjoy comfort at our new Holiday Inn Express Winston-Salem Downtown West near Wake Forest University. Our Winston - Salem accommodations will make you feel at home when you travel.Families looking for lodging in downtown Winston - Salem will enjoy staying at our hotel, located just off Business I-40. We offer close proximity to numerous Winston-Salem attractions, so you will always have something fun to do. Nearby sights and activities include shopping at the Hanes Mall, exploring historic Old Salem, SciWorks, the Reynolda House Museum of American Art and Bethabara Park. Business travelers will be impressed by the comfort of our Winston - Salem hotel. Situated downtown near the Benton Convention Center, we are convenient to large companies, including the BB&T headquarters, Krispy Kreme headquarters, Sara Lee, GMAC, Lawrence Joel Coliseum and both Wake Forest University Baptist and Forsyth Medical Centers. Salem Academy, Winston Salem State University and North Carolina School of the Arts are nearby. We offer a 24-hour business center with fax, print and copy services and free high-speed, wireless Internet access.While lodging in our downtown Winston - Salem hotel, enjoy amenities like the outdoor pool, a 24-hour fitness center and complimentary Express Start hot breakfast. Book your reservation now to take advantage of our great Winston - Salem hotel deals and rates. ... more   less 
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