Mena palace isnt as bad as some are saying rooms are big and got everything you need 1st time arrived anywhere from an evening flight to find a bottle of water an apple and a sandwich waiting for us. Gr8 location close to bars shops restuarants and night life yet quiet to sleep. Was something to eat for the 3... More

The breakfast buffet was 1000x worse than the seediest school cafeteria. Mostly meats, juice resembling gatorade, tea resembling toilet bowl water, the coffee was no better. The fruit looked old and not appetizing at all. I would not recommend this place.

Let's begin with the cons: it's a little bit far from the beach, like 10 minutes walking. The drinks aren't so cool, I think they're the cheapest they could find. Overall, the resort is very noisy but the hotel is very quiet. The pool is small. You don't have chairs on the beach ( as expected, because the hotel is... More

have stayed at the mena palace 4 times now and absolutely love it, its in a fantastic location 5minutes walk from the centre of sunny beach, the hotel is spotless and rooms cleaned every day we have always requested a pool view and have always been given one the rooms on the opposite side face a road and have very... More

just returned and the weather was brilliant which is more than I can say for the hotel the rooms were clean but there was stains on the carpet, the reception staff were pleasant and helpful but the restuarant was not a welcoming place to dine the staff I'm sure have never had any trianing on customer service the food was... More

Just returned from Mena Palace Bulgaria, cannot understand why this hotel has a 4 star rating, whilst the bedrooms were OK the dining room and everything in it was really bad. The cutlery and crockery were awful, dishes plates etc very chipped and cracked and the food was extremely poor. We had to eat out, not something we expected to... More

Just returned from a week in this Hotel. This is no way a four star,,,The food was shocking,,, the cups cracked ,plate and dishes chipped, We had tummy upsets , We had to eat out most nights, The bedrooms was basic ,the carpet was very stained and dirty. The pool bar was open until three am and played loud music... More

I have just returned home from a 2 week stay at this hotel, and I really don't get why people are writing these bad reviews! Really nice place to stay, our room was cleaned every day, the staff was always really helpful. There would only be one bad thing to say and that would be the food, but it's so... More

Just returned from a week at this dreadful hotel, which should carry a one star rather than four. Rooms are quite clean but very basic. The food is dire and we recomend guests to eat out. The china was chipped and the dining room frequently ran out of cutlery and crockery and food during meals. The security in the hotel... More