when we arrived at this hotel after a long journey on the plane,we could not believe our eyes WOW just WOW we stepped off the taxi into a beautiful hotel, wonderful atmosphere, and very helpful staff,5 minute walk to the beach, which was gold and sandy (hence the name) The facilites were also brilliant whilst we were out and about... More

We found the staff really helpfull and could not do enough for you the enterment team were really good the Helios (act) song is a must see The Safari jeep and boat trip is a must for all ages

Myself, husband and son spent two weeks at the Helios Spa resort and although the food could have been better our holiday was fab, the ANIMATION TEAM worked so hard to ensure that we had a fantastic time every day, they are all so friendly, speak wonderful English and make sure that everyone feels included in all the activities. They... More

Hotel didn't really deserve 5 stars because of some renovations but prise/quality it did fit our expectations. There was a lot of animation to occupie us during day (and night...) The team was great, very open, joyfull and trying to give us the best holiday ever! They were always open for new things. Thanks Mimi, Nana, Petko, Dani, Irina and... More

Hi everybody! I've stayed at this hotel for 7 nights / all inclusive at the begining of July 2011 and I won't go there again not even for free. We were 3 families with children and from the very begining the guy in charge with the parking ( it was supposed to be free ) told us everything was full... More

Dear Hotel Manager and tourists, I’ll keep this short and to the point: our first ever experience in the hotel Helios and the Golden Sands resort was truly pleasant and beyond any of our expectations. The hotel stuff was most helpful, professional, courteous and the bar/reception ladies young and beautiful. The night-manager, well, he is definitely well in control, simultaneously... More

the hotel is ok ( it is clean, the rooms are ok ), but the people who work there made it the worst hotel i've seen in my life. They are very rude ( begining with the manager and finishing with the housemaid ) and not trained for their job. Also, the restaurants of the hotel are very small comparing... More

I have to say I'm a bit surprised by the very negative comments of others, I visited the Helios with my 3 kids last August and we all really liked it. Rooms were very good and spotlessly clean, pools were great, staff all very friendly - especially the entertainment guys who my kids all loved. The food was a little... More

The helios hotel isnt too bad rooms ok etc. but the food is by far the most disgusting, foul, repuslive, gag reflex testing, dirty filthy, rotten regurgitated, smelly rot! everything smells of steamed rotten fish. the pool was ok except i heard a few reports of people getting ear infections but i suppose this could be coincidence and nothing to... More