I would not recommend this hotel to anyone, food is bad, bad staff, the beach is short. I used to go even at 2-star hotels in Mamaia, Romania and I was treated much better then than now. The beach is full of sunbeds and there is no place to stay near the water, I was ready to take beatings from... More

Arrived at the hotel to find out that we have to pay parking, told the receptionist that the parking was included in the price we paid. She was rude and said: " I know what it says on your tickets, but is not true". So she told me that we have to pay for one car at least, being that... More

it was the first time that we go to the Elena hotel and it was the best choice, everything was excellent This year we'll go again on 11 July Go there, peopple, it's very beutiful

Bad repetitive food. I have never been to a 3 stars hotel that was so bad as this "4 stars". Run !!!!!!.... Away!

Myself, husband and 2 children aged 12 & 10 have just returned from this hotel and the ONLY good side is that the rooms are clean!!! That is it. On arrival we only had 2 beds in the family room for 4 and it was clearly not understood that we needed 4. After speaking to several members of non english... More

The Good: The Beach, Eating and Entertainment in the town (fairly adult orientated), Weather. Hotel Rooms, efficiency of AC, cleanliness of pool and hotel. The Bad Hotel food, no area for entertainment and a poor programme, Heavy smoking inside the hotel except dining area, all medical attention must be paid up front in cash, the Doctor does not accept credit/debit... More

My young family and I stayed at this hotel in the last 2 weeks of August 2010 and the weather was stunning, the pool was nice and the cocktails were lovely... that's pretty much all of the positives for the hotel!! The food was a disgrace and even the staff commented that there had been countless complaints and the hotel... More

Arrived on a saturday night after a 3 hour bus ride from bougras not a wise idea fly into varna but got they great room pleasant people great food and a surperb swimming pool. A little walk to the beach and a great view from our room out to the black sea. The holiday was great no need to worry... More

This hotel has received mixed reviews and as a result we were not sure what to expect. We should not have worried as we found the hotel to be everything that we wanted, the staff were friendly, helpful and efficient. The hotel was very clean as were all facilities. The food was generally acceptable but you may wish to give... More