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BEST WESTERN Kelly Inn

2.0 of 5
1510 26th Ave SW, Minot, ND 58701
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BEST WESTERN Kelly Inn
Ranked #12 of 30 hotels in Minot
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56 reviews from our community

    Trip type
Traveller rating
    10
    21
    15
    7
    3
Date Rating
Kalispell, Montana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 May 2013 NEW

Room was fairly clean, with some carpet cleaning issues. Towels looked a bit well used and recycled. Didn't sleep well due to room walls being paper thin and also could hear all of the steel doors from other rooms slamming shut all night.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013

Great girls at front counter, they were friendly, polite and very helpful. The room was clean, comfortable and had a fridge and microwave at no extra charge. Breakfast was continental was fresh and different from the usual. Was overall very pleased and definately will book again.

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Bonita,Calif
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2013

Spent the night here on our way to Bismarck,ND...our flight was late & we didn't get to hotel till 11:30 pm. I was nervous that we'd have to do the dreaded late night check in thru a window. Front desk was fully staffed at that late hour & quite accommodating.Hotel was nothing special but was clean, quiet, & bed comfortable.... More

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BWKI-GM, General Manager at BEST WESTERN Kelly Inn, responded to this review
7 May 2013

Dear Wendy H, Thank you so much for your feedback. I am happy to hear you had a good stay with us, and also want to thank you for being such a loyal customer to the Best Western brand. We hope to see you again! Kendra Klimpel More

Brandon, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013

I had stay at this hotel a very long time ago and was pleased then, and I can say I really enjoyed my time there again. We arrived right at check in and the staff at the front was very friendly. The room was very nice and clean. Bed's were very comfortable. We had a fridge and Microwave in our... More

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BWKI-GM, General Manager at BEST WESTERN Kelly Inn, responded to this review
19 April 2013

Dear Chelsey, I am so happy to hear about your wonderful stay with us! Thank you for being such a loyal customer, we look forward to seeing you again. Kendra Klimpel General Manager More

Estevan, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2013

I've been in this hotel in the same room twice. Room 233. I love the bed, it's comfy and soft but was disappointed to see the bath tub with two strands of short hair, the complimentary lotion was used and the small used bar of soap was still in the bath tub sitting... probably from the previous guests. I was... More

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BWKI-GM, General Manager at BEST WESTERN Kelly Inn, responded to this review
10 April 2013

Dear Guest, Firstly, I want to sincerely apologize that your second stay was not as enjoyable as your first. The things you mentioned are unacceptable, and are not the usual Best Western standards we strive to provide. Secondly, I want to thank you for your loyalty as a returning customer. I hope you will give us another chance to provide... More

Senior Contributor
47 reviews 47 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 April 2013

Minot still expensive to stay... not quite as bad as a year ago. This Kelly Inn, I regret to say, is not worth $114 a nite. There was a very helpful front desk, however. But the housekeeping and room conditions are not what they should be, and not up to the standards of the other Kelly Inns in the Midwest.... More

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BWKI-GM, General Manager at BEST WESTERN Kelly Inn, responded to this review
4 April 2013

Dear Mr. Williams, Thank you for completing the Trip Advisor survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations; That is not the type of service we pride ourselves in and want to assure you, that is not how our rooms are usually presented. At... More

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4 of 5 stars Reviewed 17 March 2013

Stayed one night and it was perfect for us. Quiet, we had an outside room so easy access to our vehicle. Clean room, continental breakfast. Close to shopping and restaurants. Front desk was helpful. No gym.

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BWKI-GM, General Manager at BEST WESTERN Kelly Inn, responded to this review
18 March 2013

Dear Kakre, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Fargo, North Dakota
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 8 March 2013

This was our second visit to the Best Western in Minot. Our first visit was great; this one wasn't bad, it simply wasn't as great. First of all, the location of this motel is excellent; easy to get to and close proximity to the mall and a handful of great restaurants. Also, the front desk staff was very friendly and... More

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See 6 more reviews by Blake S for Minot
BWKI-GM, General Manager at BEST WESTERN Kelly Inn, responded to this review
18 March 2013

Dear Blake S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Kemptville, Ontario, Canada
1 review
3 of 5 stars Reviewed 19 February 2013

We had a pool side suite and the bedroom was very warm--I would say hot. There was no way to adjust the heat in the bedroom. In all fairness, we did not inquire into having it changed, but it did interfere with our sleep. Whenever we did ask for help from the staff--more food at breakfast, additional cleaning that had... More

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Review collected in partnership with Best Western

BWKI-GM, Manager at BEST WESTERN Kelly Inn, responded to this review
20 February 2013

Dear Dorine, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Glasgow, Montana, USA
1 review
5 of 5 stars Reviewed 31 January 2013

I was on my way back from Winnipeg Ca., I was suprised to find a room in Minot ND. The surrounding towns were full. The place was clean and the host was polite and curtious. I got a room very quickly, he seemed to be organized and got me checked in.

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Review collected in partnership with Best Western

 
 
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Additional Information about BEST WESTERN Kelly Inn

Also Known As:
Best Western Kelly Hotel Minot
Best Western Minot
Minot Best Western
Address: 1510 26th Ave SW, Minot, ND 58701
Phone Number:
Region: United States > North Dakota > Minot
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 30 hotels in Minot
Price range (per night): S$157 - 829
Hotel Class:2 star (2*)
Reservation Options:
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BEST WESTERN Kelly Inn
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