My son and I were driving from Winnipeg to Victoria, and having made a really long drive to Lethbridge the first night, wanted a short drive that would put us close to Waterton National Park, yet put us in good position the next morning to hit the road. The hotel is about a half hour directly down the highway to... More

Looking at other reviews and the hotel's web site I think that you could only be satisfied if you stayed in the Elite room in the new wing. While the inside of the hotel has been newly renovated as well as the front facade (don't go in the back of the hotel, it will scare you), the standard rooms are... More

We were upgraded to the newer section of the hotel and the room was just amazing. Great beds, nice pillows, beautiful room. Front desk service was slow to non-existent it looked like they only had one person on to help everyone. The service in the restaurant was the same slow to non-existent but we had a wonderful stay. just don't... More

The room was simple and outdated, with lumpy, uncomfortable beds. While the in-room fridge was nice, the lack of a fan/air-conditioning was very frustrating. The shower has lots of pressure (great!) but the temperature was inconsistent which made a 5 minute shower into a 15 minute shower constantly having to adjust the temperature. The worst thing about this room was... More

Stayed one night. We were looking for a place outside of Waterton-Glacier National Park in Alberta on our way to BC. We were pleasantly surprised to find this big hotel in the little town of Pincher Creek, Alberta. The room was big and elegant with a king size bed and marble bathroom. The swimming pool and jacuzzi were great. The... More

During our stay there was no heat in the room. It took a number of phone calls to the front desk and a trip to the desk to get the clerk back inside from smoking at 2:30 AM to finally get the heater looked at. The end result was a new room that was smaller, no apology from the staff... More

Stayed at this Hotel for one night whilst travelling through Canada. Hotel has just added a new wing to their building and although it was a bit of a trek to the room (things will improve once the lift is operational) the room was fantastic. It was more reminiscent of a boutique hotel rather than motel. Not much of a... More

When needing a ski package that was reasonable, the Heritage Inn was very accomodating. The hotel was clean but it definately seemed a bit older. However, the staff compensated with their very friendly attitudes, where they made it feel like they valued you as a customer. I don't know how else to describe them but as a hotel that was... More

Ok The pictures here must be 20 years old, the rooms are terrible, really outdated and there is no such thing as a non smoking room. The place is run by kids and they don't know how to do their job. When you arrive and want to connect to the internet they charge you a $50 refundable fee, ok I... More