I have been to many retreats/conferences across the country over the past years. The retreat I organized and also attended in Sherwood Park, Alberta was just fantastic! Never has a hotel staff treated us and all the guests as if we were actually their family! Little touches of treats in the rooms, flowers at the registration table and so much... More

The rooms were nice as it was a new hotel. Check-in late at night was good and the breakfast room was good. And then........ a) Guys with metal ladders clanging and banging in the pool area while we are trying to enjoy an peaceful am swim. TIP: Do your maintenance pm when the guest are not there. Fire alarm in... More

Right from check in to check out, was a fantastic experience. We were treated like VIP's, enjoyed the pool, great AC in the room. Phoned the desk at about 10pm to get sheets for the fold out. Had em in 2 minutes. Had a fresh fantastic breakfast the next morning. Clean, convenient, everything you look for when away from home.... More

I have never spent time in a hotel where the staff greets you like a friend or a family member. They consistently went above and beyond for our group. We had approximately 40 women spend 2 days in the hotel and Lakeland meeting room. On numerous occasions Tim would be checking to see if he could get us coffee or... More

My husband and I travelled to Sherwood Park to watch our granddaughter perform at an Irish Dance competition the last weekend in April. We had booked our hotel in Feb. as these events are very popular. When we arrived at the hotel they didn't have our reservation and as we forgot our confirmation number, the clerk, Kendra, called other hotels... More

I've never really been a fan of Best Westerns but my co-worker booked me there on my first visit on business to Sherwood Park. I was pleasatly suprised with the "excellence" in service and accomodations this branch had offered. I also noted that Best Westerns where individually owned and operated and if ALL the branches were run like the Sherwood... More

This is one of the best hotels we have stayed in and we live in Hotels 9-10 months a year. They should be used as an example for the rest of Best Westerns. They could teach most of them a lot. Head office could learn from this Manager and his team. We cut back using Beat Westerns because they lost... More

I have stayed at the Sherwood Park Best Western Suites three times in the past year. This is new hotel with an excellent friendly staff; at reception but throughout hotel as well- breakfast room and maids. The hotel is immaculately clean with modern well appointed rooms with excellent comfortable beds & bedding. very quiet and restful. lovely that it is... More