I was staying at this hotel after a wedding close by. We checked in pretty late, when the wedding was over, around 2:30am. The front desk person was really great about it. When he pulled up our reservation he informed us that someone had already checked in under our reservation. We didn't recognize the name that checked in, so we...
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Good evening!
Thank you for taking the time to provide us with your feedback on your stay at our hotel. I am sorry that we fell short of your expectations for an accurate and prompt check-in. I can understand how this would be frustrating at 230am. We will be using this experience as a learning and training opportunity to ensure...
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Stumbled upon this hotel enroute from Collingwood to Montreal and decided to stop due to poor weather. Was going to stay at the airport strip but saw this and thought I would give it a try as it looked brand new. Stayed at the Expresses a few times before and like the others I got what I paid for -...
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Dear Wearyworryme,
thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We appreciate the positive feedback! We look forward to welcoming you and your family in the near future back to our establishment.
on behalf of the team at the Holiday Inn Express, thank you!
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We've been to this hotel a couple of times for it's close proximity to Vaughan's many convention centres and major roads. We choose this hotel because it lives up to what you'd expect from the name. That is, a reasonably priced, comfortable, clean, quiet, in-and-out hotel without any fluff. The staff are friendly and fast and will do what it...
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Dear Mark,
thank you for taking the time to write a review on our hotel. We appreciate the wonderful feedback reviewed from you are will share with our team.
We know there are many hotels available in Vaughan to choose from, we are grateful that you have chosen to come back to stay with us!!
John Caneco- General Manager
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I stayed at this hotel after a wedding at a local banquet hall. I have no complaints. It was very fast checking in and the rooms were spacious/clean. The staff was very friendly and the buffet breakfast was a bonus. I would recommend staying at this hotel.
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We were going on a cruise flying out of Toronto and chose to stay at the Holiday Inn Express Vaughan. We loved the location as it was 10 minutes from the airport and it had a Swiss Chalet accross the parking lot. The pool was great and so was the gym.
The room was very spacious for 4 people.
The...
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Something wrong with this hotel! I came back late night, very tired, wanted to ask something, nobody was at the Front Desk. Finally, after 20 min somebody showed up totally asleep. I asked smth. to be delivered to my room, took like 40 min!!! I was already in bed.
The surroundings are not nice. One night ther was some kind...
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John,
thank you for taking the time to write a review on our hotel. We appreciate your feedback and assure you that I will look into the matter further in regards to the late response from our team. I find this odd as our hotel is ranked in the top 10% of Holiday Inn Expresses for Customer Service, nonetheless we...
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Clean modern hotel with friendly staff, free wifi and free buffet breakfast. Fridge and micowave a bonus if you are staying any length of time.
Handy for Vaughan Mills shopping, IKEA, Wonderland etc.
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This hotel had everything I look for when traveling on business.
Staff: friendly, proffesional, and courtious.
Room: large, clean, comfortable, quiet. Refrigerator and microwave in the room.
Wifi: free in room wifi worked great
Parking: plenty of free parking.
Price: Seemed fair compared to the other hotels in the area.
After my first night I had to move to a...
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If business, family, or pleasure require you to be near the area then this hotel is a good choice. Clean, well designed, and fresh it is one of the nicer Holiday Inns in the city.
Parking is easy, the area is safe, and the Internet is free. There were a few obvious design choices that added to the security of...
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Better than average rooms for a HIX.............. 8/10
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59 Reviews
54 Reviews
