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Grand Bahia Principe Akumal, Riviera Maya, Mexico Reviews

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All 20 Akumal hotels

Grand Bahia Principe Akumal

3.5 of 5
Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
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Grand Bahia Principe Akumal
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84%
Ranked #6 of 20 hotels in Akumal
4.5 of 5 stars 3604 Reviews
3,753 traveller photos
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3,604 reviews from our community

Traveller rating
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    978
    329
    161
    82
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Families
825
 
Couples
1330
 
Solo
26
 
Business
14
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Grand is the word”
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

Having been warned by friends about how big this hotel was, I was still shocked when we arrived as to the enormity of the place. The rooms are lovely and spacious The grounds can be explored on foot, we walked to most places (except the hacienda) and allows you to enjoy the area surrounding the hotel (animals everywhere) There is... More

Was this review helpful? Yes 1
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Relaxing Holiday”
4 of 5 stars Reviewed 20 May 2013 NEW

My wife and another couple, stayed at the Grand Bahia Principe Akumal at end of April for 11 nights. This hotel is part of a 3 (really 4) hotel complex, situated a couple of hours bus drive south of Cancun airport. Weather was mainly sunny and only one evening did we have a spectacular thunderstorm. Positives. - Great looking hotel.... More

Was this review helpful? Yes 1
1 review
“Lived like a King and Queen on our honeymoon”
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

First of, this is my 6th time in the area and the second at the Grand Bahia principe. I booked thru apple vacation ( #1 site, multiple booking with them). We are from USA. This a review from the point of view of an American. Take it for what it's worth. We were taken excellent care of by our concierge... More

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Halifax, Nova Scotia
1 review
3 helpful votes 3 helpful votes
“Paradise - sort of”
3 of 5 stars Reviewed 18 May 2013 NEW

My wife & I spent May 4-11, 2013 at Bahia Principe Akumel. Room was on third floor, clean & spacious. Beautiful gounds & very well kept. They operate a transportation service around the resort which is great & never had to wait more than a few minutes for the next one. We found the food dissapointing. A buffet is a... More

Was this review helpful? Yes 3
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
20 May 2013

Dear Guests : Thank you very much for taking the time to write us such a detailed review about the Grand Bahia Principe Akumal. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. Some of the problems you mentioned are totally under our standards and we have already taken action in order... More

Traverse City Michigan USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Aaaaaa. What a Wonderful vacation. We felt Tulum was a good choice.”
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

The kind staff worked so hard and attended to every detail to make our stay memorable. We requested a room change initially and that was efficiently and cordially completed. The food,the grounds and the overall ambience was wonderful. We would definitely go back. even the iguanas seemed happy.

Was this review helpful? Yes 3
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review
19 May 2013

Dear Guest: We would like to thank you for your feedback regarding your recent stay at the Grand Bahia Principe Akumal. We are pleased to know that you enjoyed your vacations with us, your lovely words will be the best tool of motivation for our staff. Once again thank you for your time and comments, hoping to have the opportunity... More

Weymouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
“Return trip was as good as first time!”
5 of 5 stars Reviewed 17 May 2013 NEW

We were here in March 2013 for the second time and was certainly not disappointed! It was just as nice, if not better, a few improvements since we were here in Nov 2011. We were looked after very well as returning guests with a few nice touches, such as a la cartes all booked as requested, we got our first... More

Was this review helpful? Yes 7
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review
19 May 2013

Dear Guest: On behalf of Grand Bahia Principe Akumal, we would like to thank you for your preference. We certainly appreciate your comments, all of them provide us with the opportunity to know that we are doing a good work. Please do not forget to contact us before your arrival on November, and we will prepare a very especial welcome.... More

Lodz, Poland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice place for great Mexican holidays”
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I spent 10 days at the hotel in March 2013. I must admit that everything was impeccable. We were staying at the Premium Golden Royal Club. From the very first moment during the check-in untill the check-out (actually even longer, because even after check-out we were using all the facilities untill the moment we were taken to... More

Was this review helpful? Yes
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review
19 May 2013

Dear Guest: Allow us to thank you for choosing Grand Bahia Principe Akumal for your most recent vacations. It is an honor to know that our facilities and services have fulfilled your expectations, Providing you the most incredible stay which is one of our priorities. We hope to have the opportunity to host you again in the near future. Best... More

Kelso, Washington
1 review
“Our Second Home”
5 of 5 stars Reviewed 17 May 2013 NEW

After completing our seventh visit to the Gran Bahia Príncipe Akumal, we consider this resort to be our second home. This year my husband and I plan to return again in October. We have decided to visit at least once a year this incredible resort.. It truly is an all inclusive experience. We enjoy all the amenities provided. The staff... More

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Was this review helpful? Yes
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review
19 May 2013

Dear Guest: We would like to thank you for your visit to Grand Bahia Principe Akumal. We appreciate the time that you took to send your impressions that will be shared with the staff who made from your stay a memorable one. A better recognition from our guests, we could not have! Looking forward to have the opportunity to serve... More

1 review
1 helpful vote 1 helpful vote
“A beautiful place with everything you need for the perfect holiday!”
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

We had an amazing stay and would definitley return! The hotel was such good value for money, it is massive so you can never get bored. The food was delicious at the buffet, with a massive variety.The people are super friendly and make yóu feel so welcome. :)

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review
19 May 2013

Dear Guest: Warm greetings from Grand Bahia Principe Akumal, Riviera Maya! We would like to thank you for your stay on your most recent visit to the Mexican Caribbean and for your invaluable comments, that are going to be the best motivation for our team We hope to have the opportunity to serve you in your next vacations!! Regards from... More

1 review
4 helpful votes 4 helpful votes
“Best Mexico vacation yet!!”
5 of 5 stars Reviewed 15 May 2013 via mobile

We had a great time. We purchased the royal golden upgrade. The direct shuttle to and from the airport was well worth it. I much preferred the shopping around akumal and tulum than playa del Carmen. The rooms at Bahia principe akumal were spacious and in close proximity to the beach. I did check out the beach at tulum as... More

Was this review helpful? Yes 4
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review
19 May 2013

Dear Guest: First of all thank you very much for staying in the Gran Bahia Principe Akumal Resort and taking the time to write your impressions. It is great to know that you had a great time with us and It is a real pleasure to read your kind words that we will pass to the staff of the hotel.... More

 
 
Grand Bahia Principe Akumal
Grand Bahia Principe Akumal
4.5 of 5 stars 3,604 reviews
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Grand Bahia Principe Tulum
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Grand Bahia Principe Tulum  
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Additional Information about Grand Bahia Principe Akumal

Also Known As:
Bahia Principe Akumal
Gran Bahia Principe Akumal
Bahia Principe
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Bahia Principe Riviera Maya
Grand Bahia Principe Akumal Riviera Maya, Mexico
Address: Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Akumal
#4 Top resorts Hotels in Akumal
#5 Family Hotels in Akumal
#9 Romantic Hotels in Akumal
Price range (per night): S$205 - 381
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Grand Bahia Principe Akumal
Playa AventurasCtra. Chetumal - Cancun, km. 250
Akumal 77760
Mexico
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Love the fresh flowers provided. nice clean bathroom, fresh flowers This is my snorkeling and reflection spot. Feet up under a palm tree, this is how we do it at the Grand Bahia!
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