Arrived May 8th and was quickly taken to our room, was not given what we had hoped and emailed and requested but that was okay....even though others were upgraded closer to the pool and had not even asked to be. Room a bit musty with lots of ants and a smashed cookie in the middle of the floor. Very plain... More

Arrived at Grand Palladium today and was shocked at the lack of welcome or customer focus. Front desk staff reception was indifferent and lunch buffet worsr. Yhere was no one to direct us to a table and after 20 minutrs we finally got seat. I am very surprised at resort given whatI have seenso far.It does not compare to Sandals... More

We stayed in the Mayan suite colonial, it was way more than i was expecting. we paid for the jr suite and since we were honeymooners we were upgraded! We were super excited. We spent two weeks, and did a lot of things! we met lots of people :) we actually made really good friends with one of the bar... More

We were back again to our home from home for 15 days from the 21st April..we went for the 8th Palladium Addicts get together with 275 friends from all around the world...we were totally spoilt and the hotel threw an amazing party for us. All the managers / directors / and animation staff attended and we had such fun...cant wait... More

We came as a two families. The standard room was too small with shabby furniture. The rooms smelled mold. Our kids developed allergic cough. We tried for upgrade but the rooms were nicer but the smell was the same. We travel carribian and hotels have distinctive smell,but this was too much! They need to do remodeling! The beach and food... More

The Grand Palladium is one of the nices place i have stayed , after coming here last March we decided to come back agian this April . It was as good as last year this time we stayed in the Colonial as last year we stay in the kantenah both were just as nice but this year the kantenah as... More

The Travel Club is a rip off and the people that run it are theives. I tried to book a trip through them and they said that Ocean City MD was booked all summer. And they could only provide me a stay that was over $300 a night. Major RIP OFF! They are liars and cheats! I also stayed at... More

We loved this resort, it was clean and ppl are really friendly, staffs were excellent. Everything we had hopped for in our stay, I would really recommend this resort to any one. We are going back in Nov. 2013

Attended a wedding for a beautiful couple and there was 69 of us in total and what a blast we had. I am not one for big resorts my no means, but with this size of group attending a wedding, this resort worked just fine. All was positive, especially the fee infinity pool and Jacuzzi spa, lots of variety of... More