My wife and I have just returned from a two week visit to BP Tulum. This was our eleventh two week visit in twelve years. We have always had a great vacation and this year was no exception but budget cuts are obvious to the return visitor with a few of areas falling short of previous visits. Most noticeable and... More

Recently returned from this hotel and have to say it was fantastic! From the moment we arrived to the time that we left it was all good. The place itself is vast yet cosy, the ability to use the free and frequent transport makes a large complex easily accessible.The staff from top to bottom were different class,happy, friendly and welcoming.... More

I travelled to this resort in April, 2012 for 5 days. I can't say enough good things about it. The people who worked here are very friendly and helpful. The food and drinks were excellent as were the nightly shows. The dancing team was just fabulous. The grounds and pool area were unbelievably clean. There were only 2 'down sides'... More

We loved everything about this holiday! We stayed for 2 weeks in September 2011! We loved the amazing amount of choice of restaurants that were availiable, although I would reccommend booking quickly so as you can get tables when you want it and also show tables at some restaurants! I would definetly reccommend that you visit the mikado resteraunt and... More

Travelled with partner from 9th-25th May with Thomas Cook Travel: Plane travel was as expected, slightly tatty planes but not the most uncomfortable flights I've ever had, just a little bit squashed! A good selection of films (about 7/8) and a few OK TV shows both ways to watch on tiny head rest TV's but they serve their purpose! We... More

Just returned from an amazing holiday at Mexico! Thomas Cook flight was excellent going and staff very friendly, however, return flight was not so good as lights were dimmed to allow passengers to relax, sleep or chill out which would have been good if extremely noisy children were not running around the aisles all night!! Thomas Cook take note health... More

Firstly I have to state this was our first visit to Mexico and so have no other experiences here to compare it to. I would consider ourselves well travelled with high standards although my main requirements are that the resort is clean, safe, relaxing with good food and service and that no one becomes ill with a dodgy stomach. This... More

Just came home from a week at the Gran Bahia Tulum. My husband and I and our daughter and 3 grandchildren spent a week of pure pleasure and enjoyment as this very client oriented resort. The faciity was clean, the food was excellent and the service very prompt. My husband and I stayed there last May with another daughter who... More

What a joke for a resort! I've stayed at numerous resorts and this was HORRIBLE. 1. Bugs in room.....so they spray with us in the room, sprayed our clothes, everything in bathrrom.....disaster. Still had bugs.... 2. Food.....not bad if you could get into some place to eat before 10pm. They kept saying they had no openings, but yet when we... More