Stayed 4 nights at Dreams Tulum with my Mom for a girls trip. I booked through Apple Vacations and did a 6 Apple Square Deal. We were a little disappointed with it being 1.5 hours from the airport but once there were thoroughly enjoyed our trip. Overall, for the price I paid the hotel was a really nice place for... More

This was our first visit to the Riviera Maya so we cannot compare this hotel against similar ones in the area. Overall the food and entertainment were good. Hotel is a little isolated and you need transport to get anywhere. We were given an old room with old bathroom fittings and a terrible damp smell. It took the hotel three... More

Everything is included - and no wristband required. From room service, to mini bar, unlimited drinks, pool waiter service, food, entertainment, towels. The room was very conveniently located for the pools and restaurants but we were opposite a noisy fountain (which was switched off at about 10.30pm) which made our balcony a bit noisy. But we just took the ipod... More

Pro's Entertainment staff. Alex, Hector, Francia, Oscar, Penelope and Sebastian are the best team we have ever encountered and we have been to 12 different resorts in Mexico. They have so many activities planned all day long that we did not feel the need to leave the resort. Food and service was very good at all of the restaurants and... More

BACKGROUND: My wife and I have travelled extensively and have visited Mexico on over 20 separate occasions staying in places such as Mazatlan, Puerto Vallarta, Nuevo Vallarta, Manzanillo, Ixtapa, Cabo San Lucas and the Mayan Riviera. Specifically, we have stayed in the Mayan Riviera at the Barcelo Maya and Bahia Principe Resorts. On this occasion we stayed at Dreams Tulum... More

We stayed at Dreams Tulum with our 5 year old son during the first week in May. This resort is located the furthest south of all the resorts in the Mayan Riviera and it does take about 75 minutes to get there from the airport. However, we were fully aware of this fact prior to booking and arranged for private... More

This had to be the most disappointing experience for me. I have been to Cancun and the Riviera Maya many times and have never experienced a trip that was so terrible. The rooms were dark and dismal, the bathrooms were old and needed to be updated. The bed was very hard and uncomfortable and I woke up with a terrible... More

We first visited Dreams Tulum in April of 2012. It was such a PERFECT week that we returned in 2013. I cannot say enough about this resort. Absolute relaxation, wonderfully attentive staff, great food, gorgeous rooms, meticulously maintained gardens, beautiful beach. My children, ages 8 and 9, spent a lot of time at the Explorer's Club -- what a fabulous... More

We could not have been happier with the service, our room, the friendly staff, the food and the location! We took 3 different excursions, to Chichen Itza (fascinating, hoardes of peddlers and very hot!), snorkeling from Playa del Carmen (nothing extraordinary about this) and down to Puenta Allen, a natural preserve where we were able to observe giant sea turtles... More