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Miraj Hotel & Leisure Centre, Ashbourne Reviews

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All 3 Ashbourne hotels

Miraj Hotel & Leisure Centre

3.0 of 5
Derby Road, Ashbourne DE6 1XH, England
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Miraj Hotel & Leisure Centre
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32%
Ranked #3 of 3 hotels in Ashbourne
2.5 of 5 stars 282 Reviews
50 traveller photos
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282 reviews from our community

Traveller rating
    33
    56
    62
    62
    69
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Families
51
 
Couples
108
 
Solo
8
 
Business
18
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“A lovely relaxing day”
5 of 5 stars Reviewed 23 May 2013 NEW

My friend and I purchased a groupon deal for full use of the leisure facilities, afternoon tea and a beauty treatment at the Miraj Hotel and we had a lovely day. We used the pool, which was a lovely temperature (much warmer than our local leisure centre) and it was very clean. We also used the sauna and steam room... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“NOT A SPA!!!”
2 of 5 stars Reviewed 20 May 2013 NEW

My friend and I stayed at the Miraj for one night which was plenty. On arrival at the hotel we felt like we had arrived at 'Crossroads Motel'. Having booked through Groupon as a spa deal we were expecting spa facilities, how wrong we were! I appreciate the old adage "you get what you pay for" but a tiny cold... More

Was this review helpful? Yes 1
C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
22 May 2013

Thank you for your comments. You are most certainly right 'WE ARE NOT A SPA HOTEL!!!.' You have said you booked an overnight stay through Groupon, on the voucher you purchased it has clearly printed ' Peak District One Night Stay for 2 with evening meal, glass of wine, mini massage and breakfast' at Miraj Hotel & leisure Club Ashbourne.... More

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“Leisure Day :)”
4 of 5 stars Reviewed 14 May 2013 via mobile

We purchased Afternoon Tea for 2 with full use of the leisure facilities for just £12 from Group On. For the price this was an absolute bargain. My friend and I had a fabulous, relaxing time at the Miraj. We spent a good couple and a half hours using the leisure facilities before having our Afternoon Tea. The leisure facilities... More

Was this review helpful? Yes 2
C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
15 May 2013

Thank you very much for your constructive comments, I am glad you had a lovely time and would visit us again. Our refurbishment programme is ongoing and our lounge area will be renovated shortly. You were right the cake you had was carrot but we do also serve Victoria Sponge and could have changed this for you. Next time you... More

Hyde, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Friendly staff best aspect of Miraj.”
3 of 5 stars Reviewed 13 May 2013

Pretty basic hotel really. Needs a bit of updating here and there, particularly the bathrooms. Staff are friendly and courteous, food was a little disappointing; the starter setting us up for a promising main only to be left deflated by a tiny overdone steak. Wouldn't recommend to friends and certainly wouldn't pay full price. We bought this on a Groupon... More

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C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
15 May 2013

Thank you very much for your comments. We are aware that the hotel in areas is a little tired and dated however we are doing our best to update these areas and renovations are ongoing. We will be starting bathrooms soon but with 50 bedrooms to do this will take some time. I was sorry you didn't enjoy your main... More

derby
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Could be cleaner”
3 of 5 stars Reviewed 13 May 2013 via mobile

Public areas are dirty, toilets especially, and leisure facilities have 1 changing cubicle and 1 shower. We booked a groupon deal which is why you can overlook some things. There were ants on the table in the bar!

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C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
15 May 2013

Thank you for your comments. I would like to point out however that all public areas and toilets are cleaned daily and very surprised you found them to be dirty. Did you report this to a member of staff? I can confirm that all our changing rooms mens & ladies have 1 x shower, 1 x cubicle for private changing... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice hotel !!!!”
4 of 5 stars Reviewed 9 May 2013 via mobile

We stayed here for 2 nights, the staff wrre friendly and welcoming, we felt at home, our room was fine, bed comfy and view was pleasant, bathroom ok, just needs updating, a bit of tlc throughout hotel, used the pool and was not dirty or grimey, was lovely temp, clean and very good, was a little disappointed with having to... More

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See 2 more reviews by ladytruth82 for Ashbourne
C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
13 May 2013

Dear Guest Thank you very much for your constructive comments regarding your stay. We are always happy to get feedback from our guests and are constantly striving to improve all areas of the hotel and service. I am glad you have a great stay and would return to the hotel. we look forward to welcoming you soon. More

Prestatyn, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Short break”
3 of 5 stars Reviewed 9 May 2013

We bought this deal on Groupon for £65 including evening meal and breakfast for two. The staff at the hotel were very nice, although the bar staff were very slow and in experienced. The rooms were clean and had everything you needed although very dated. The evening meal was really nice and breakfast was self service and also very good.... More

Was this review helpful? Yes 1
C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
13 May 2013

Thank you very much for your feedback and glad you enjoyed your stay with us. I was sorry you felt the bar service was slow and the staff inexperienced as it certainly isn't the case. Our bar staff have all been with us for some time now and this feedback will be passed on to our Bar manager to ensure... More

1 review
“Black sheep bar food was excellent!”
3 of 5 stars Reviewed 9 May 2013 via mobile

Stayed here with my fiance a few days ago after booking with a groupon voucher, including an upgrade I purchased for her to have a full body massage. Firstly when we arrived at at reception I was greated and given keys to the wrong room! As we discovered another couples clothes and belongings were already there! So went back to... More

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C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
13 May 2013

Thank you very much for your comments above. I have to say when reading them I was very disturbed with some of the comments. I feel there were a too many errors made by staff members during your stay and this I have to say is not acceptable. I am assuming that the comments have been put on here as... More

Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Not a relaxing day at the spa!”
2 of 5 stars Reviewed 8 May 2013 via mobile

A group of 4 of us went for a birthday surprise, booked via groupon. It included afternoon tea, treatment such as hand massage and use of pool, sauna and steam room. The afternoon tea was well presented and nice but took ages to arrive to say we had sandwiches, cake and a scone. The changing rooms were dirty and the... More

Was this review helpful? Yes 1
C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
15 May 2013

Thank you for your comments above. I have looked in to these as follows: The afternoon tea is made fresh for everyone as they arrive and not made in advance. This does take time to do but we do feel our customers benefit from this as presentation of the afternoon tea is just as important as the taste. Our changing... More

Manchester, United Kingdom
1 review
“Basic but really good food”
2 of 5 stars Reviewed 8 May 2013

I bought this deal on a Groupon. It was very good value for money. £65 for 1 night stay bed and breakfast with 2 main meals and 2 glasses of wine. So very good value for money. When I arrived I was at first disappointed it was dated and a bit dreary. The room was old fashioned and dark and... More

Was this review helpful? Yes
C P, Director of Sales at Miraj Hotel & Leisure Centre, responded to this review
13 May 2013

Thank you very much for your constructive comments regarding your stay, they are very much appreciated. We do look in to all comments raised good & bad and strive to always do better. I was sorry you felt your room was old & dated as they were all repainted last year and all the soft furnishings changed. Refurbishing of the... More

 
 
Miraj Hotel & Leisure Centre
Miraj Hotel & Leisure Centre
2.5 of 5 stars 282 reviews
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Additional Information about Miraj Hotel & Leisure Centre

Also Known As:
Miraj Hotel And Leisure Centre
Quality Hotel Ashbourne
Quality Inn Ashbourne
Address: Derby Road, Ashbourne DE6 1XH, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Ashbourne
Amenities:
Bar/Lounge Fitness Centre Free Parking Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Ashbourne
Price range (per night): S$122 - 268
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Miraj Hotel is located at the “gateway” to the Derbyshire Dales, in the ancient spa town of Ashbourne. Only minutes from Dovedale, a scenic limestone valley whose stepping stones attract millions of visitors a year. Nearby points of interest include Alton Towers Theme Park (just 10 miles away), Chatsworth House and Carsington Water. Several shopping opportunities can be found around the Derbyshire towns of Derby, Matlock, Bakewell and Buxton. There are 50 en-suite bedrooms with a variety of Standard and Executive rooms. Breakfast is available in our Milldale Restaurant, a calm and more tranquil setting. The Black Sheep Bar is the ideal venue to enjoy hearty bar food with a refreshing pint or glass of wine. As well as an indoor heated swimming-pool. The Miraj Leisure Club offers a steam room, sauna, and a fitness Room. Beauty treatments including wonderfully relaxing massages contribute to a tranquil haven away from the stress and strain of everyday life. Beauty treatments are available by appointment only. Afternoon Tea now also available at the Hotel. Free WIFI and free car parking. ... more   less 
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Miraj Hotel & Leisure Centre
Derby Road
Ashbourne DE6 1XH
England
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