We were in town for a wedding and this is where they blocked off rooms for out of town guests. I don't know if I would have picked this place on my own. We had a room w/ one queen bed that seemed way too small to be considered a queen. The room itself was very small. We were traveling...
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On behalf of the entire Quality Inn-Brunswick team, we thank you for your kind words and opportunity to earn your business. We apologize for the discomforts/comments you mentioned in your review but our Queen Size beds are Queens sized and we certainly apologize that you thought the rooms was small. All of our double-bed rooms come with refrigerator and microwave,...
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We stayed here back in December 2011, and my opinion is the same. Rooms are great, beds are really comfortable, outside really needs to be spruced up. If the outside appearance is not addressed soon, I'm afraid potential customers will drive in and just turn around.
Don't be scared off - go in and check out the room and you'll...
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Reviewed 5 December 2011
On behalf of the entire Quality Inn team here at Brunswick!!! We thank you for your patronage and for sharing your thoughts on our hotel to other potential travelers.
We are excited to announce that we will be undergoing a pretty extensive work to our landscape this coming season and hope that upon your return it will be the perfect...
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Clerk Jack made sure my needs were met. Room was very clean. Pillows were great but they need to replace their blankets and bedspreads....with something more modern. Staff was pleasant. Very nice breakfast spread. I would stay there again.
Merozz,
Thank you so much for your positive feedback regarding your experience with us at Quality Inn-Brunswick!! From the clean room and comfortable bed, pillow, to the staff & breakfast, it sounds like we were able to meet your lodging needs!!! Thank you for your comment regarding blankets & bedspreads, I will pass this onto management. We always appreciate when...
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The staff made my stay very enjoyable. Nothing was too much trouble for them and I found them very friendly.The room was very comfortable and kept very clean. I slept really well - peaceful location and very comfortable bed. I will certainly stay here again.
My only criticism is that the breakfast selection was good but did not vary from...
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Barbara M.
We are so glad that you enjoyed your stay here at Quality Inn, and we really appreciate you business and kind words. I will make a note regarding the selection and work with management to resolve. Again thank you for your business and your review, this provides us with a true perspective of our guest's experience and a...
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Have stayed here on several previous trips and it has become our home away from home. Staff is great and recognizes us when we arrive! Beds are comfy! Breakfast selection and room amenities have improved every stay! The wife and I would recommend this to others as a great stay!
Mr. Jack & Adriana K,
Thank you for your repeat business & kind words! We really love having you here, & we really appreciate it! Myself and our staff hopes to see you next time when you're in town! I will pass your kind words to our staff, I'm sure they will be delighted to hear this! Thank You Again!
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I had a coupon and got a room here for around $50. It seems to have been recently refurbished and was really nice for the money. Front desk guy was friendly and helpful. Room was clean and had comfy bed and flat screen TV. Breakfast was pretty basic. No bathtub, but the large shower was fine for me. Was working...
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PaGuy,
Thank You for your kind words! We really appreciate you business, and very glad that you found our hotel to be valuable! Yes, we just completed our remodeling about 9 months back. I will pass your positive comments on to our housekeeping staff, I'm sure they would be delighted to hear this! We look forward seeing you at our...
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My #1 concern when traveling is the comfort/quality of the bed. The Quality Inn in Brunswick, OH has great beds, and we were able to sleep well without back pain every morning.
The woman I spoke with (Nicole) was extremely helpful in allowing me to choose the best rooms for our group, and gave me a funeral discount. I reserved...
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Reviewed 23 April 2012
Dear BevLYH,
Thank You for staying with us during your funeral visit. We really appreciate your kind words & comments, we're glad that we were able to accommodate your family! I will make note of the breakfast, housekeeping and the outside appearance and the internet! It is guest like you that help us become perfect, and hopefully we can receive...
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I was impressed with the attentiveness of the staff upon check-in, the cleanliness of the room, and the amenities of the room. Particularly liked the glass door on the shower stall, unlike the common shower curtain. The staff could not have been more helpful directing me to area restaurants. Had a problem with my SUV enroute to the hotel. (One...
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Thank you for your review and for your business! We really appreciate your time and your feedback so that we can continue to improve our operations. I'm glad your stay was satisfactory! I want you to know that your feedback is definitely valued. We look forward to seeing you the next time you are in our Cleveland/Brunswick area, hope you...
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We normally stay at the Hampton Inn in Medina, a few miles south, on our semi-annual trip west to visit a relative. It was fully booked, so we used TripAdvisor to find a good nearby hotel. The Quality Inn was a disappointment.
As mentioned in an earlier review, half of the lights did not work when we checked in. The...
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Dear SabreSailor,
Thank you very much for your business. We will take this as an opportunity to make the necessary changes to ensure your next stay is up to our standards. I do appreciate that you took time to tell us about your stay! Thanks again for choosing our hotel for your accommodations. We're looking forward to making these improvements...
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We blindly selected the Quality Inn of Brunswick, Ohio because of its proximity to our son. We were forewarned of the soccer tournament (as expected - a few kids tried to play tag in the hallways and quieted down by bedtime), and pending fullness of the hotel, but we took our chances all the same. It worked out wonderful. The...
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Hello Judi!
Thank you for blindly selecting Quality Inn! Glad you made and the right choice and were satisfied! Our staff hear really appreciate the kind words! We strive to keep the hotel neat & clean. We just completed our renovations about 1 year ago and we are very proud it!
We look forward accommodating to next time when you're...
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27 Reviews
26 Reviews
