I shared a room with my Aunt from April 7 to 12 at the Cleveland Clinic Guesthouse. We were in room 622. My cousin was having surgery and we were there for moral support. I'm happy to say his surgery went very well. However, I would like to thank all the staff members at the Guesthouse for doing all they... More

I have stayed at this hotel several different times while my mother has been at The Cleveland Clinic for treatment. There is nothing good about it, except it is close to the hospital, The rooms are below par for a $125.00 a night hotel. The elevators are old slow and noisy. The beds are hard and uncomfortable as are the... More

From the moment we stepped on property we had an eerie feeling about this hotel. The front desk staff seemed bothered that they had to stop their text messaging to help us and they didn't have the room available that we had paid for. When we arrived at the room it was VERY outdated, reeked of cigarette smoke and was... More

all review is based on being in cleveland and under a terrible stress of having one's son get open heart surgery - clevelanders know NOTHING about sun and the entire two wks. we were there it either snowed, rained, or sleeted. it was always gray. the guest house has a front desk staff that is just awesome - they respond... More

Heed the other reviewers warnings. There are better accomadations nearby with shuttles as well. I planned to go to one of them if we had to stay another night. Checking in, the front desk informed me that the room I booked with a kitchenette was unavailable due to people extending their stay. When an airline is over booked, they compensate... More

The reviews on this hotel were very mixed and many were negative. I am surprised as I have found TripAdvisor reviews to be fairly accurate. There is always some one who doesn't like anything and also those who are satisfied with very little but if you read more reviews you get a good picture of what to expect. That is... More

Extremely convenient to the heart center at Cleveland Clinic. The staff were very friendly and helpful. That's about the best I can do for kudos. Everything else was mediocre at best! The lobby was messy, elevators unkept, and hallways smelly to start. The room was clean but dated. The walls are extremely thin, so don't expect proper rest. (I ended... More

We needed to stay downtown for an event, but did not want to pay too much. For the reviews and $89 rate, we decided to give this place a try. Front desk was very pleasant and parking was free ( a nice plus). We left too early in the morning to try the free breakfast. The beds were very comfortable.... More

The entire Cleveland Clinic campus is supposed to be smoke free. We checked into the Guest House, Thursday, February 28. The staff working at the desk were very nice. We were put in a room on the third floor. My husband returned to the room after taking the luggage cart downstairs. When he opened our room door, cigarette smoke from... More