Stayed here for 11 days on business and was pleasantly surprised at the attentiveness and attention shown by the employees. Everyone from the front desk to the van drivers were kind. I did not use the attached parking garage but note that it appears very spacious; the restaurant's price is comparable to other restaurants in the downtown area and was... More

Although I didn't stay at this hotel, but our 2 day event was held here, and I have never seen hotel employees so attentive and super friendly! They treated us like royalty, every little detail was attended to. And during our evening cocktail party, they were constantly ridding dishes from our table and happily doing so, always smiling and very... More

This is a convenient, affordable downtown hotel, with great DoubleTree service – and delicious DoubleTree cookies! Parking was great – they have their own parking garage attached to the hotel, with elevator access directly from the lobby. Both times I parked, I had no trouble finding a space. The AC unit was awful, a loud, windy thing that sounded more... More

because of the friendly staff - particularly Lauren at the front desk, the nice accommodations, proximity to downtown activities, complimentary shuttle around the downtown area and other amenities. Our trip was a mix of business and leisure with plans to visit the Rock and Roll Hall of Fame. He worked and I walked around the downtown area on Friday. I... More

I was recently in Cleveland for two nights. This hotel was easy to find. It being so close to the Rock Hall made it a great choice for me. There is also nearby shopping. The hotel has a Starbucks and a Restaurant located on-site. The staff were very friendly and helpful. The room was very clean and well maintained. The... More

Just got back from Cleveland. This hotel is very clean and has a friendly staff. Free shuttle service is a bonus. You can walk to the Hall of Fame in a matter of minutes. Good selection at breakfast. Thanks to Elham for making our breakfast so enjoyable! She was like our second mom. We greatly enjoyed out stay here.

We stayed at the Cleveland Doubletree both going and returing from Niagara Falls. The hotel was clean and well appointed. The location of the hotel was great - within walking distance of the Rock n Roll Hall of Fame. The employees were friendly and very accomodating and as with most Doubletrees the cookies you get upon arrival were delicious! The... More

Hi,my son's and I stayed here on 4/10/12.Had a great stay until we arrived home(3hrs later) and my son realized that he had left his camera in the room.Called the hotel and was directed to Housekeeping(lost and found).Called on 4/10 and 4/11 and got no answer,but left messages both times explaining the situation.No call back.4/12-Called hotel General Manager and left... More

Really enjoyed our stay, above average, better than most places. Super comfy beds.