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All 34 Cleveland hotels »

Doubletree Cleveland Downtown / Lakeside

3.5 of 5
1111 Lakeside Avenue, Cleveland, OH
Hotel amenities
Doubletree Cleveland Downtown / Lakeside
Ranked #13 of 34 hotels in Cleveland
3.5 of 5 stars 236 Reviews
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236 reviews from our community

What travellers say about this hotel
  • Free shuttle(13)
  • Very nice(12)
  • Rock Roll Hall(9)
  • Hotel room(8)
  • Front desk staff(8)
  • Friendly and helpful(7)
  • Breakfast buffet(7)
  • Chocolate chip cookies(6)
  • Hot tub(6)
  • Flat screen TV(5)
Traveller rating
    64
    84
    57
    20
    11
Only show reviews for Family (54) | Couples (83) | Business (40)
Date Rating
Ringwood, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

We traveled to Cleveland with our two teenage boys to visit the Rock and Roll Hall of Fame. We chose this Hotel because it is within walking distance to the Rock Hall. Our stay with them was great. We paid extra for "executive level which included breakfast and cocktail hour in the evening. While the food service was good, the... More

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Knoxville
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

Stayed here for 11 days on business and was pleasantly surprised at the attentiveness and attention shown by the employees. Everyone from the front desk to the van drivers were kind. I did not use the attached parking garage but note that it appears very spacious; the restaurant's price is comparable to other restaurants in the downtown area and was... More

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See 4 more reviews by localtraveler865 for Cleveland
Indianapolis, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Although I didn't stay at this hotel, but our 2 day event was held here, and I have never seen hotel employees so attentive and super friendly! They treated us like royalty, every little detail was attended to. And during our evening cocktail party, they were constantly ridding dishes from our table and happily doing so, always smiling and very... More

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Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
15 May 2012

I must say thank you greatly for the wonderful comments with regards to our staff and the meeting you attended here. While obviously there can be challenges from time to time, it is great to hear you received such attentive service. We do look forward to having you stay and enjoy the rest of Cleveland sometime. Thanks again More

Vancouver, British Columbia, Canada
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

This is a convenient, affordable downtown hotel, with great DoubleTree service – and delicious DoubleTree cookies! Parking was great – they have their own parking garage attached to the hotel, with elevator access directly from the lobby. Both times I parked, I had no trouble finding a space. The AC unit was awful, a loud, windy thing that sounded more... More

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See 3 more reviews by efission for Cleveland
Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
15 May 2012

I am very glad to hear you enjoyed the Cookies and many areas of the hotel. I am sorry for the noise you ancountered with the AC unit and will make sure to have engineering look into. We look forward to having you back. More

Central CT
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

because of the friendly staff - particularly Lauren at the front desk, the nice accommodations, proximity to downtown activities, complimentary shuttle around the downtown area and other amenities. Our trip was a mix of business and leisure with plans to visit the Rock and Roll Hall of Fame. He worked and I walked around the downtown area on Friday. I... More

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See 5 more reviews by seabird0855 for Cleveland
Hobart, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I was recently in Cleveland for two nights. This hotel was easy to find. It being so close to the Rock Hall made it a great choice for me. There is also nearby shopping. The hotel has a Starbucks and a Restaurant located on-site. The staff were very friendly and helpful. The room was very clean and well maintained. The... More

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Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
15 May 2012

Thank you for the wonderful comments. I must say the beds are incredibly comfortable. We look forward to your return. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2012 via mobile

Just got back from Cleveland. This hotel is very clean and has a friendly staff. Free shuttle service is a bonus. You can walk to the Hall of Fame in a matter of minutes. Good selection at breakfast. Thanks to Elham for making our breakfast so enjoyable! She was like our second mom. We greatly enjoyed out stay here.

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Chicago, Illinois
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

We stayed at the Cleveland Doubletree both going and returing from Niagara Falls. The hotel was clean and well appointed. The location of the hotel was great - within walking distance of the Rock n Roll Hall of Fame. The employees were friendly and very accomodating and as with most Doubletrees the cookies you get upon arrival were delicious! The... More

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Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
27 April 2012

Thank you for the great comments. It does appear you got to enjoy most, if not all, of our amenities and service. We look forward to having you back! More

Buffalo
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

Hi,my son's and I stayed here on 4/10/12.Had a great stay until we arrived home(3hrs later) and my son realized that he had left his camera in the room.Called the hotel and was directed to Housekeeping(lost and found).Called on 4/10 and 4/11 and got no answer,but left messages both times explaining the situation.No call back.4/12-Called hotel General Manager and left... More

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Doubletree33, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
27 April 2012

First let me apologize for not getting back to you in a speedy fashion. I was told someone eventually followed up with you. Our customers are our first concern and obviously this fell through the cracks. I do hope to see you back as a guest in the future. As a point of reference, we do have safety deposit boxes... More

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3 of 5 stars Reviewed 3 April 2012

Really enjoyed our stay, above average, better than most places. Super comfy beds.

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Additional Information about Doubletree Cleveland Downtown / Lakeside

  • Doubletree Cleveland Downtown
  • Doubletree Cleveland Downtown Lakeside
Address: 1111 Lakeside Avenue, Cleveland, OH
Price range (per night):* S$175 - 265

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Doubletree Cleveland Downtown / Lakeside
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