A one night stopover from weather delays and ended up staying in this hotel. Everything worked well, called the hotel and the shuttle arrived within a few minutes - they were surprised when lots of people tried to get on the shuttle and a second shuttle had to be summoned. The hotel was clean and tidy and had a great... More

Arrived during a wind/rain storm of 43 degrees late 5/23 for 3 nights. Free shuttle...called the hotel and I was abruptly told to go to baggage claim door #2. Waited around 10 min for the driver. Prompt, courteous. Arrived at hotel, checked in...took my own luggage upstairs (4 suitcases). Accommodates adequate, clean, up-to-date. Ice machines on each floor. Walls are... More

This is a great hotel, especially for the value -- Memorial Day weekend, and it was less then $80 a night! Even though it's near the airport, it is a very quiet hotel. Rooms are clean, beds are very comfortable. There is an indoor pool, although we did not use it, and a fitness room with good equipment. I would... More

ashley the manager was fantastic she made the trip very enjoyable she was extremely helpful and always had a smile on her face staff was very friendly breakfast was fantastic alot of choices and food was excellant

We had a very comfortable stay. The room was well appointed (there was even a microwave oven) and clean. The beds had a comfort-adjuster so you can choose the firmness (or otherwise) you desire. The hotel had evidently been updated and re-decorated quite recently and the public spaces were attractive and comfortable as refreshments were always available. There is also... More

We've stayed at quite a bit of hilton hotels over the years in several states. This one is one of the nicest. We've stayed here several times with great prices from hilton h honors web site. The hotel recently completed a full renovation. The lobby & rooms are clean, newly decorated, and very nice. The beds are king sized with... More

The hotel was wonderful - clean, bright, updated. The staff was great and quick to respond to any request or concern. Our toilet backed up but one phone call and two minutes later, it was taken care of. The restaurant was ok - staff was good but food was just ok. There was a snow storm which caused flights to... More

Hotel may seem out of the way, but is extremely accessible to airport and highway. I absolutely would recommend this hotel. It has recently been renovated and is very nice. The lobby is inviting and coffee and tea and such is always available. Great place!

Ok, at the risk of having even more trouble getting a res... :-) The CLE Airport HGI is the best in the area... Clean, friendly, good food, great service... I travel EVERY week and when I'm in CLE I go out of my way to stay here