I was in Cleveland to visit the Cleveland Clinic and my stay at the Hilton Garden Inn Downtown was very good. The staff provided transportation to the Clinic even before their shuttle began service. The breakfast buffet was very good too.

Our family chose this hotel near to the university for graduation. The check in staff were fast and friendly. The hotel is well located. The parking is convenient. We were disappointed with the cleaning staff. Bathrooms were not cleaned, waste paper baskets were not emptied, carpets not vacuumed and bed not properly made. The location is a great for downtown,... More

This was our first trip to Cleveland. We chose this hotel by the reviews here on TripAdvisor...and we were not disappointed. We arrived 3 hours prior to regular check-in. Staff was very helpful in getting us checked in. I had tried to book the Rock & Roll Hall of Fame package when I initially booked the room (Internet said it... More

enjoyed the accommodations. internet was only problem room was cleaned daily the room was very quiet. I really liked the comfort of the bed and the comforter that was on the bed we used the of the shuttle service and was glad we didn't have to try to drive around downtown Cleveland. We found the service fit our needs very... More

Was in town for a charity event, the hotel is very nice and priced fairly. The staff was fantastic. Check in was fast and friendly. The cleaning staff did a fantastic job, the hotel was packed this week end. Loved the fire place in the lobby, it was chily some days. The parking is very close to the doors in... More

All the staff were extremely helpful, cheerful and polite and did everything they could to assist us. Couldn't have asked for a better service. The hotel was clean, tidy and amazingly quiet considering its proximity to the Interstate. The AC could have been a little quieter but we got used to it and it was fine. The location is excellent... More

Clean rooms, larger than some of the other major downtown hotels. Nice to have a refrigerator and microwave in the room. Buffet breakfast with omelettes and other things made to order was $11.50 and included juice and cofee.Easy and convenient parking ($16 fee is less than others). Very convenient for baseball fans - it's across from the ball park. We... More

We stayed here for an Indians game. the hotel was soooooo close! Although parking was a bit expensive in the hotel lot, it would have been a pain to find parking near the field. The room was nice but don't be fooled by the sleep number bed. It wasn't as nice as we were expecting. The staff was helpful. Based... More

Great hotel -- friendly staff provided a quick check-in. The rooms were very clean and the adjustable mattress was great! The lobby décor was well done and the refreshments in lobby was a nice touch. We chose this hotel because it was close to Progressive Field and provided on site parking. Good choice! Lots of other Indian fans must think... More