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InterContinental Suites Hotel Cleveland

4.0 of 5
8800 Euclid Ave., Cleveland, OH 44106
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InterContinental Suites Hotel Cleveland
Ranked #6 of 34 hotels in Cleveland
4.0 of 5 stars 142 Reviews
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142 reviews from our community

What travellers say about this hotel
  • Valet parking(5)
  • Very pleasant(3)
  • Clean and comfortable(3)
Traveller rating
    53
    47
    21
    10
    11
Only show reviews for Family (43) | Couples (23) | Business (44)
Date Rating
NH
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

I was surprised when I read some of the reviews. Our son attends Case Western Reserve Univ. so we've stayed here several times and it has always been wonderful. The staff is courteous, friendly, and polite. The rooms/suites are spacious, modern, bright, and clean. The beds are very comfortable. There is only valet parking so you do need to factor... More

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See 4 more reviews by Teacheragain for Cleveland
toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 8 May 2012

We were there for one night in April 2012. The lady behind it were curteous but not very friendly. The room was very nice, clean and spacious. Except that our toilet continued on 'running' after a flush. I don't know if the chain was the culprit but it did stop when I tugged at it in the toilet bowl. The... More

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Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear anna b, Thank you very much indeed for the comments. We are truly sorry that you did not have an excellent experience. I would love to have an opportunity to speak with you directly. Please contact me. Sincerely, Kim Knoll Business Travel Sales Manager More

Syracuse, New York
1 review
5 of 5 stars Reviewed 2 May 2012

i came into cleveland for the first time ever as a single sick mom not knowing where anything was; we were supposed to stay at guesthouse but they were full so at no extra charge they upgraded us to Intercontinental and all i can say is WOW; we stayed in a huge suite with frig, microwave, couch, 2 large tvs,... More

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Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear nan895, We are pleased you loved the InterContinental Suites Hotel. Thank you for taking the time to share your comments. Sincerely, Kim Knoll Business Travel Sales Manager More

Martinsville IN
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

We traveled to Cleveland in mid-January on a combination business and leisure trip. We wanted to stay in a nice hotel but not downtown, so we picked the InterContinental Suites Hotel Cleveland. As a Platinum Ambassador member, we wanted a king suite on the Ambassador floor. The hotel offered a very attactive price for an excellent room. However, our experiences... More

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Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear JCR059, Thank you for sharing your experiences with the hotel. We certainly take the comments seriously and have addressed them with our associates. We apologize for any inconveniences you experienced during your stay and hope that we can restore your confidence in our giving us another opportunity to provide you with excellent InterContinental service. Sincerely, Kim Knoll Business Travel... More

Henrietta, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

Very clean and spacious rooms that were extremely quiet. You could open windows to get fresh air. Food was very good as well. Check-in/out were quick and easy. Work out facilities were limited as with many hotels but safe to run outside.

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See 2 more reviews by DRL-555 for Cleveland
Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear DRL-055, Thank you for sharing your positive expereinces during your recent trip to Cleveland. We are thrilled to know we meet all of your expectations and you enjoyed your stay. Stay well for 2012, Kim Knoll Business Travel Sales Manager More

Pennsylvania
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 24 April 2012

Exceptionally friendly staff is what sets this hotel apart from others. The price is very competitive with the other hotels in the University Circle area of Cleveland. The suites are updated and relatively roomy compared to other hotels. Definitely will stay there again. If you have a need for a hotel near Case Western U, Cleveland Clinic, or University Circle,... More

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See 2 more reviews by RKR10 for Cleveland
Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear RKR10, Thank you for sharing your experiences of your stay. We are pleased you enjoyed the suites and our customer service. Stay well, Kim Knoll Business Travel Sales Manager More

Maplewood, NJ
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

We were in Cleveland to attend an event at Case Western U, and needed a larger room to accommodate a family of 4 with two teenagers. The 2-(double) bed suite was an excellent choice for us, since it gave us a little more elbow room than a regular room. The hotel was beautiful, decor was simple/zen. Staff was outstanding. We... More

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See 4 more reviews by cseleosida for Cleveland
Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear cseleosida, Thank you for sharing your positive expereinces during your recent trip to Cleveland and Case Western Reserve University. We are thrilled to know that our staff meet all of your expectations and you enjoyed your stay. Stay well for 2011, Kim Knoll Business Travel Sales Manager More

wny
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

We had a relative in the Cleveland Clinic and wanted to stay close by. We thought that being on the campus, it would be extremely expensive.WRONG! We were pleasantly surprised. The prices were reasonable and included a breakfast buffet. The room was beyond our expectations. There was a refrigerator, microwave, sink, desk, sofa there was even a de-humidifier. Everything about... More

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Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear willtravelfromhere, Thank you for taking the time to share your positive experience at the hotel during your recent stay. I have shared your comments with the staff and thanked them for a job well done! Stay well, Kim Knoll Business Travel Sales Manager More

Potomac, MD
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

My family stayed here while taking a college tour trip to see Cleveland Institute of Music (5 minute drive) and Oberlin (45 minutes drive). It was a very good location for seeing any school in the University Circle. It has a spa-like decor, and is very clean. The hotel has a wellness focus, which is evident throughout. We had lunch... More

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See 6 more reviews by MarylandFamily89 for Cleveland
Kim Knoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review
14 May 2012

Dear MarylandFamily89, Thank you for sharing your experiences during your recent trip to Cleveland. We are pleased to know that you enjoyed a relaxing stay while touring local colleges. Wishing you and your family a healthy 2012, Kim Knoll Business Travel Sale Manager More

Cazenovia, NY
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

My wife and I stayed here recently while visiting Case Western Reserve University. Everything went smoothly and all the staff were extremely friendly. We returned from dinner at 11 pm and decided to have a drink at the bar. The bartender stayed open past closing (11pm) just so we could have a drink. The breakfast is delicious. The beds are... More

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See 4 more reviews by NYHan170 for Cleveland

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Additional Information about InterContinental Suites Hotel Cleveland

  • Intercontinental Hotel Cleveland
  • Intercontinental Cleveland
Address: 8800 Euclid Ave., Cleveland, OH 44106
Price range (per night):* S$134 - 259

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InterContinental Suites Hotel Cleveland
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