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Cleveland Marriott Downtown at Key Center

3.5 of 5
127 Public Square, Cleveland, OH 44114
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Cleveland Marriott Downtown at Key Center
Ranked #4 of 33 hotels in Cleveland
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374 reviews from our community

Traveller rating
    189
    131
    39
    10
    5
See reviews for
Families
82
 
Couples
119
 
Solo
23
 
Business
81
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toledo, Ohio
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Stayed one night at the Marriot and found it to be a perfect location for any downtown event. We were there for the game and gambling at the Horseshoe Casino. Both were within walking distance. The Marriot was very clean and not old as you would think a downtown hotel may be. The rooms were adequate in size and very... More

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Houston, Texas
Top Contributor
100 reviews 100 reviews
31 hotel reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 14 May 2013

Did we hit the nail on the head with this hotel in Cleveland! Perfect location in the Downtown area, superior staff and exceptional overall facility. We asked for a view of Lake Erie which also had the beautiful stadium as well as I.M. Pei's unique design for the Rock n Roll Hall of Fame. Could see the waves of the... More

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See 3 more reviews by Alexa8776 for Cleveland
ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key Center, responded to this review
17 May 2013

Thank you for your wonderful comments regarding our hotel and staff. We will share your compliments throughout our hotel and with our team. We look forward to having you back as our guest in the future. Best Regards, Bob Megazzini More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 May 2013 via mobile

Great location. A nice urban hotel. The server in the bar was surly. The food i ordered in the bar was not very good. the lobby bar is a great place to relax- good people watching. But the other workers were excellent. Great location- you can walk to everything. My room was small and shaped rather odd.

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Cleveland, Ohio, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 May 2013

My parents came and visited me in Cleveland a couple of weeks ago and they chose to stay at this hotel and the three of us very much enjoyed it. The location is fabulous: you are within walking distance of many places: Rock & Roll Hall of Fame, USS Cod, Progressive Field, Quicken Loans Arena, downtown area, and many restaurants.... More

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wilmette, il
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 May 2013

The hotel is clean with fresh decor. Parking is $8 on weekends but over $20 on weekdays. Convenient to all attractions in downtown Cleveland. Cabs are hard to come by in downtown Cleveland. You may have to drive to your destination if you cannot walk. Cabs must be called at night.

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Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Great Hotel in downtown Cleveland, close to Quicken Loans Arena and Progressive Field, Rock and Roll Hall of Fame, and night life on 4th Street. Within walking distance of all of those places plus the business district downtown. Rooms are spacious and clean. Parking onsite, moderately priced.

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lexington, ma
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 May 2013

First the good - extremely convenient (we were here to see the Rock Hall of Fame and we could walk from the hotel, yet were still in a vibrant area where we could also walk to dinner and evening activiites); staff was exceptionally friendly and helpful - from the front desk to the bellhop; Sunday brunch, which was included in... More

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See 2 more reviews by jih2lex for Cleveland
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review
8 May 2013

Thank you for taking the time to share your feedback about your recent stay. I express my deepest apologies to you for the noise from the other guests. Please email me at kristen.mcclellan@marriott.com or call me at 216-736-7007 for further assistance. Best Regards, Kristen McClellan More

Pittsburgh, PA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 May 2013

We had such a great weekend stay at the Marriott! From the time we arrived, we were treated like we were the most important guests in the hotel. Every member of the staff was friendly and helpful. We had a corner room on the 14th floor - it was a tight entrance to get in and out of but had... More

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Durham, CT
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 May 2013

My husband and stayed at this Marriott in early April. This was a great location for a weekend visit to Cleveland and the property was well maintained, rooms were pleasant and clean, with an easy to access restaurant for drinks, one for breakfast and a convenience store in the lobby. What made this hotel a great experience, however, was the... More

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See 4 more reviews by CTtraveler53 for Cleveland
ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key Center, responded to this review
8 May 2013

Thank you for your great comments regarding our hotel and staff. We will share your praise throughout our hotel and with our team. We look forward to having you back as our guest in the future. Best Regards, Bob Megazzini More

Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

We stayed only one night on our across America roadtrip and I couldn't fault the staff or amenities in the establishment. Coming from Australia I found it great as we were a walk away from the Rock n Roll Hall of Fame and a few other great sites. We dined in that night and my appetizer of Buffalo Wings was... More

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Additional Information about Cleveland Marriott Downtown at Key Center

Also Known As:
Marriott Cleveland Downtown At Key Hotel
Marriott Cleveland Downtown At Key Hotel Cleveland
Marriott Cleveland Downtown
Key Center
Marriott Cleveland
Cleveland Marriott
Cleveland Marriott Downtown At Key Center Ohio
Address: 127 Public Square, Cleveland, OH 44114
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Cleveland
#5 Family Hotels in Cleveland
Price range (per night): S$230 - 436
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat ranked #2 hotel in Cleveland and a top 25 US hotel by Trip Advisor. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 
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Cleveland Marriott Downtown at Key Center
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