Expensive "special in the menu was marginal. Instead of comping the entire meal they gave me $10 off the bill. Better than nothing but not quite good enough for an inedible meal. Bed was too soft, air conditioning LOUD!

This hotel was clean, comfortable and the staff from the valet to front desk to cleaning staff were all friendly and helpful. Parking was $8 per night. We got the floor where the lounge was, so we got free breakfast (consisted of cereals, yogurt, fruit, bagels, toast, oatmeal, scrambled eggs, bacon or sausage depending on the day, boiled eggs, juice,... More

I had a business meeting, and only stayed on enight, but I was favorably impressed with the Sheraton at Cleveland's airport. It's right on the airport premises for those of you who fly in; I had my own car, and the hotel provided complimentary parking. The lobby has been completely redecorated for the business traveler, with an open, bright, contemporary... More

I stayed here for a business conference in late April....my third stay in the pasat few years. The recent renovations were quite successful in my view. The rooms are fairly standard but always clean and comfortable...especially the beds. The public areas are plesant...the restaurant is adequate with a friendly, efficient staff. The best thing is that the staff goes out... More

We stayed here in prep for an early departure and it worked our great! I have stayed several times over the years and it has improved again. The shuttle service is now on "on demand" which means whenever you load at the hotel or airport, it immediately leaves. They have two in operation so they just switch places and it... More

We stayed at this location in mid April of 2012. I really only have 1 complaint and that was my own fault. I passed the entrance 2 times before spotting it. The clerks are dressed in professional, smart looking uniforms and the lobby area says welcome to an upscale facility. The rooms are clean and well accessorized. It's everything you... More

In March We are airline staff & we got bumped in Houston so decided to fly to Cleveland to spend the night. Great decision after a long day of trying to get out of Texas, the staff from the shuttle bus driver to front desk & bar staff very friendly & welcoming.Food was great ,good local beer,nice comfortable room,couldnt get... More

I was very impressed by the Cleveland Airport Sheraton. They have a shuttle that picks you up from the airport. The facility was large and clean. Staff were professional. Beautiful pool (I didn't go in) and great fitness room (which I used). Hotel restaurant was overpriced, but the food was good. Enterprise Rental Car delivers to the hotel, so it... More

The service was friendly, available and responsive. Internet was free and parking was reasonable. The restaurant was nothing spectacular, but better than most airport hotel restaurants. The place feels friendly and welcoming. The bathroom was a basic hotel bathroom, though my room had nicer than average amenities. I found the air conditioning unit to be noisy. I also heard a... More