Overall my stay was pretty good. The bed was comfortable, the room was decently clean and there were lots of extra pillows which I enjoy.
The staff at this hotel was friendly and the free cookies are always a nice touch.
Our room was ok, the bed was comfortable but the room could definintely use some work. There were stains...
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Thank you for your comments and I appreciate the "candid" review. It is always good to have feedback such as yours. We appreciate you taking your time to let us know how we can improve. Your comments will be shared with the entire staff so we may take corrective action to improve. I am very sorry if you experienced any...
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Stayed here for one night while doing some shopping in the area. My first impression was that the hotel was comfy and modern, however once I started to pay closer attention there were a few negatives. For example, there was no fan in my bathroom to help clear the steam after showering, the exit was hard to get out of...
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I hope you will accept our apolgies for any inconvieniences you experienced during your stay. I have investigated your comments and will take the steps to ensure that the problems you experienced do not happen again. All of our rooms are equipped with fans in the bathroom and black-out curtains in the windows, I apologize again if that particular room...
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We are in the process of moving to Columbus so we made a 3 night trip to the area to find a house. We selected this property based on the reviews as well as the price. We were not disappointed. The rooms were very clean, the hotel was very clean, we had very good service, the pool and hot tub...
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Thank you for your comments , It is wonderful to know that we succeeded at making your stay a comfortable and happy one. We appreciate your feedback. It is by these things that we live.
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Nice hotel, good breakfast. However, the pool is open for kids from 6:00 a.m. to 11:00 p.m. meaning constant screaming & running down halls. I have never stayed at a hotel with such long hours for the pool.
We pride ourselves on our professionalism in the business of making all of our guest comfortable and greatly appreciate your taking the time to let us know how we can improve. Thank you for your comments and I hope you accept our apologies for the inconveniences you experienced during your recent stay. We hope to see you again when you...
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My husband and I stayed here in February for a family Valentine's Day. We saw on their website that they had a COSI Package which included a discount coupon for COSI, a pizza gift card, and a great rate on the room, so we booked it.
We arrived on a Monday night and stayed overnight, with plans to go to...
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On February 17, 2012 Mike Dunne the Front Office Manager sent the following apology:,
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. In regards to your COSI...
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Stayed at this hotel for 3 nights to visit the Goodguys Car show at the Ohio Expo Center and found the location good to visit both the car show and as well the Easton shopping complex good plus close to airport. The hotel is well kept, rooms were clean, with good shower pressure, pool area was nice and beds were...
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Thank you for your comments concerning your stay at the Country Inn & Suites Columbus- Airport East. I am excited that we gave you the fine accommodations and service we strive for with all of our guest. We appreciate your patronage and hope you stay with us the next time your travels bring you to Columbus! Thanks again, Penni Sheedy...
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The hotel was very clean and updated. The facilities were beautiful - pool and hot tub were huge and the rooms were spacious. The manager worked with our softball team to make sure we had an awesome time. She even let us use the conference facilities free of charge to have a pizza party that night as a team. I...
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Thank you for your feedback concerning your stay at the Country Inn & Suites Columbus Airport-East. I am very happy that we made your stay a comfortable and happy one. We appreciate your business and hope to see you again.
Thank you,
Penni Sheedy General Manager
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The hotel is in a nice neighborhood just a short drive from downtown Columbus. Price was reasonable. We got a jacuzi room with the whirlpool in the room (rather than bathroom) and it was big enough for two people. We could watch TV from the tub. Beds were comfortable, nice pillow assortment. On the bed, there was a sheet, blanket,...
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Thank you for your response, we appreciate your feedback. We hope to see you again if you visit the Columbus area. Thank you again, Penni Sheedy
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Staff were friendly. Hotel was clean and nice. Pool was refreshing. Was nothing short of my high expectations.
I used this hotel every time I am in Columbus for an Ohio State Buckeyes game. It's close to the airport (but not the Country Inn and Suites at the airport) and is easy-in, easy-out when it comes to getting to the Horseshoe for the games. The location is also great for those early morning flights and getting yourself and...
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We appreciate you taking time to give us feedback during your recent stay.
On behalf of our entire staff at the Country Inn & Suites Columbus East Airport we would like to thank you for your business and hope to see you again when your travels bring you back to the area. Thank you, Penni Sheedy General Manager
psheedy@buffalolodging.com
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