I stayed here in April (for Equine Affaire) The hotel is fairly new and clean. There are plenty of restaurants and stores in the area and it is close to the highway. The front desk staff were very friendly and helpful. There was a large selection of food for the continental breakfast (eggs, sausages, potatoes, cereal, yogurt, bagels, oatmeal, waffles,... More

I stayed here for two nights before Christmas, 2011. It was a lovely suite with two Queens. There was central heat and A/C which I really like. I don't care for the room a/c units...they're loud and sometimes musty. If you're traveling with a friend, the vanity and sink are outside the tub/toilet area. There's also a vanity/ledge in the... More

As a grizzled road warrior used to other chains, I was a bit surprised when this was booked for me. What a pleasant surprise - friendly, efficient staff (obviously proud to represent the hotel), LARGE clean suites, nice simple breakfast, and daytime shuttle to area businesses. One touch that puts a smile on my face are the thick natural wood... More

We stayed at the Best Western Franklin Park Suites - Polaris and had a very relaxing visit. The front desk staff was very helpful when they could be. The suites were enormous and plentiful for our 4-person family. It was nice to be able to put the kids in the hide-a-bed and close the door between us at night. We... More

We stayed one night at the beginning if August. We were greeted by an enthusiastic desk clerk whom quickly checked us in. The evening was especially hot and our room was ready and cool. Large separate area allowed our son to camp out in his own studio couch bedroom. The room was as quiet as you would expect of a... More

The room was huge and very nice...there was hair in the jacuzzi tub and dead rose petals on the floor, clearly the room was not vaccumed throughly.... The carpet when you walked into the room was soaked, the room was right by the ice machine and that carpet was wet too. I did let them know about it that night,... More

We stayed at this best western for a sports tournament and checkout was at 11. I went to take my kids to drop them off at a game and when I returned to the room before 10, the rest of our stuff had been removed. The manager said he can enter the room anytime after 9 if he feels the... More

My wife and I stayed at this hotel for two nights, using Best Western award points. The room was large - big sitting room with a fold out couch, a big bedroom with spa tub and a big bathroom with a huge two person 6-head shower. Space was not an issue, it's just the little things... Bathroom was dirty -... More