Dear Candace P, Thank you for your great review of our property. It's great to hear that you are enjoying the TV's beds and grab and go breakfast. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Thank you so very much for your glowing review of Extended Stay America Columbus - Sawmill Rd.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

Jay, thank for you taking your time to write a review of your recent stay at our Sawmill location. It is great to hear of the outstanding service you received from our staff along with the cleanliness of your guestroom. I do apologize for the initial inconvenience of the AC unit, but glad to hear it was resolved quickly. We... More

Thank for you for taking you time to write a nice review of your recent stay at our Extended Stay America Sawmill location. It's always satisfying to read positive feedback from our valued guests, like you. we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually... More

Thank you so very much for your nice review of our property. When I read your comments regarding your stay and the services provided by our property staff, it gives me such great pleasure. We know that our largest asset is our loyal base of customers like you, as we know you have many lodging options in the area. Please... More

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

I appreciate you taking the time to write a review of your experience with us. It has been our delight to have you stay with us over the last fifteen months as your home away from home. I am grateful for the feedback of the carpet you provided so we are able to continually improve our hotel. If you have... More

Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand that maintain strict... More

I recently received a copy of your review of the Extended Stay America Columbus - Sawmill Rd.. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies. As... More