yes I know, the other reviews on here about this location are really bad and we were expecting a less than average stay but the rate was low and we weren't planning on staying in the room much anyway. When we checked in the front desk clerk Sam, was very friendly and extremely helpful, he made us feel very welcome... More

Where to begin - The sheets didn't look the cleaniest but were never changed even though we requested they be changed. Only one light in the room worked and the hotel wanted to charge $1 per bulb for 'additional lighting". The window didn't lock and there wasn't but a half a roll of toilet paper in the bathroom. Wi-fi is... More

I am a flight attendant and often stay in hotels while on the job. This past weekend I took my daughter (18 mo.) and my niece (4) and my mother down to Middletown for a family reunion. From the second we got there, I was a bit on edge. After spending 15 min. loading out luggage onto a cart to... More

My room at the Best Western Regency had several problems, the most notable of which were PILES OF CIGARETTE ASH ON THE BEND STAND in my supposedly non-smoking room. Lights and appliances were unplugged, the bed covers stained, and other items askew. I was about to ask for a new room, but others in my traveling party told me that... More