Dirty rooms filthy bathrooms the most uncomfortable beds Very noisy from bar below and night club revellers outside Restaurant closed at 9 pm after we finished work hotel did allow us to bring take away in Staff all seemed to have a couldn't care less attitude please do not part with your hard earned cash to stay at this establishment... More

The downstairs bar and the staff were OK - nothing special - despite they're 'focus' on great customer service... On arrival in our FAMILY room, we found it to be dated in need of a very good clean. Mould in the bathroom, grubby carpet etc. We even found a screw on the bathroom floor, just waiting for our 18 month... More

We booked the Bell Hotel as we were attending a wedding nearby and at short notice, it was the only hotel with rooms available. Now we know why. The hotel is old and musty and in need of a makeover. Moreover, it was dirty. Our family room was a good size but smelt mouldy and the carpet was dirty. The... More

Nice folk, bit sticky tables in dining area and very tierd rooms

We were attending a concert at nearby Newmarket Racecourse and could only find this hotel with vacancies. Having read all the very negative views we thought it must be better than a Travelodge. We were right, the room was in need of a makeover, but there is no excuse for dirty makrks on the door or dirty carpet ( see... More

We stayed at The Bell Hotel for one night. The rooms were ok though a little dated the bedding was clean and beds were very comfy. The bathroom needed a makeover but the shower was hot and clean. We ate in the restaurant the night we arrived and that was very good staff excellent and very cheerful. Breakfast in the... More

Loud music from the bar below preventing rest after work & long journey. The shower is alive with mildew.

Stayed for a week on a business trip and made a mistake. The rooms are ok but in dire need of decoration and updating. My bathroom was in need of a complete makeover and the shower took an age to warm up and then produced barely a trickle. The bed was comfy enough and even though I was on my... More

The Bell Hotel in Mildenhall is a very old building with oak beams everywhere,It is situated on a fairly busy main road through Mildenhall.The room was well appointed and clean with a trouser press and a rather small flat screen tv.Bathroom was a bit dated.Our room was on the back of the hotel ,the one way system runs along the... More