really nice hotel, very clean, friendly & helpful staff. Cooked breakfast very hot and fresh. Really relaxed atmosphere, and the staff seem to cover all jobs so you do sometimes have to wait for attention, but it is a small hotel and thats part of the relaxed setting, no one was hurrying to do anything :). Dogs are allowed in... More

This is a lovely hotel, set off the beaten track about a 10 minute walk from Burley village. The staff were all lovely, really friendly and helpful and the food we had in the restaurant in the evening and at breakfast was wonderful. We stayed in room 12, and unfortunately this was a bit of a disappointment. The décor was... More

BOOKING After reading all the reviews I telephoned the New Forest Hotels booking number with the original plan of booking a one-night "dinner, bed & breakfast" deal at the sister hotel the Bartley Lodge. However the booking agent was kind enough to inform me that on the day of my planned visit a wedding (with disco until midnight) was taking... More

All those little things that can make such a diference - were missing. Like staff: more often than not, the reception and bar were like a ghost town - and this was at times like early evening and morning check out time, when they could surely expect to be busy. There were bells to ring for attention, but these didn't... More

My husband and I have just returned from here, we had the two night b&b deal through Red Letter Deals and we have had the best break ever! Our room was number 11, it was clean, tidy, the towels were thick, white and fluffy, the bed clean and comfortable. We had no bath but the shower was good, toiletries provided,... More

We booked this hotel to get away from town to enjoy some seclusion for the weekend. Right in the middle of the woods, this hotel was a perfect location. It is half a mile, a gentle 15 min walk, from Burley village with a couple of nice pubs. We didn't book in the restaurant as it looked a little on... More

This is our sixth visit and unfortunately the worst despite the perfect location and excellent staff. On our second night there was a wedding which just took over the place, rude guests, no access to the bar or lounge, dinner with the thumping noise of the wedding band, noise until the early hours and then had to wait far too... More

My wife and me went to this Hotel using a Xmas gift voucher. Easy to find because we live just five miles from there We had a very nice Sunday lunch of three courses. The food was excellent and service very good if you like being waited on hand and foot. The receptionist was very pleasant and helpful. The weather... More

I was on business in the Poole area and this hotel was recommended by a work colleague, and what a good recommendation. The hotel is a little out of the way to find, but SatNav saved the day. The hotel is well presented and very contemporary. Decoration is to a very good standard. I stayed in the 'old' part of... More