Stayed in this hotel as part of a Ladies Festival, the food was excellent and the staff more than helpful but the room was terrible. We were allocated a room on the first floor which was split level and had a kitchen and sitting room area. The kitchen was fine (although we didn't need or use it) and looked clean...
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A group of 60 attended a masonic ladies festival weekend on the 27th-28th April. What a fantasic weekend was had by all. The food was lovely the entertainment was great. The staff could not have been more helpful or more fun. I would definetley go back and would recommend to anybody. No trouble parking at all they have a small...
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Stayed with a party of 50+ for Friday & Saturday.
Staff very friendly & helpful.
Hotel is traditional type & well used but maintained.
Evening meals on Friday & Saturday handled very well. Food was good.
Breakfasts were good but we had to push staff to provide extra food when it ran out- however they were dealing with a lot...
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We stayed in room 1c (the allocated pet room) as we travelled with a dog, whilst other family members stayed in the main hotel. Whilst I appreciate that pet friendly rooms must be seperate from the rest of the hotel, this should not mean that standards are basic. This is a very large room which requires updating and bringing in...
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Just returned from 3-day break in Margate, principally to view Turner Ex. Well pleased with our decision to use this hotel. Helpful and efficient check-in, sizeable car-park, lift to room on 2nd. floor and more-than-pleased that my request to have a sea-view was confirmed. If Cat-Swinging was an Olympic event, then our room at Smiths Court would not appear on...
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I took a party of 42 (32 with learning difficulties) away for a long weekend. The staff couldn't have been more helpful, they coped well with our guests who sometimes have unusual or unnecessary requests. Our guests were always treated with respect (which doesn't always happen!). The food was fantastic, properly cooked, no microving here, food presentation was also really...
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Thank you so very much for your kind words in the review. Your group were an absolute delight, and we would welcome you back again year after year. We are very pleased that the staff were good with you, and the number of staff members that were raving about how much fun your group were means that the enjoyment was...
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Nice family run hotel, very helpful. One wheelchair accessible room / wet room. Be aware door width under 1100cm. Easy access all around considering the age of the building.
Thank you for your positive review of the hotel. As a member of the family is in a wheelchair, we have tried to make the hotel completely accessible, and we are pleased that you found this to be the case. We are delighted that you enjoyed your stay, and we hope to see you again if you are back in...
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The hotel were very accommodating of our last minute booking for a breakfast event. The staff have been fantastic and I look forward to visiting them again. Also gave us sea view rooms at no extra cost.
We are so glad that you enjoyed your event, and we were happy to host you. We are delighted that you found our staff fantastic, and we have passed on your praise to them.
Thank you once again, and we hope to welcome you back in the future.
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stayed for a couple of days, could not wish for a better welcome, very friendly. rooms however require TLC - could not fault the meals, brilliant for the price, staff very attentive. unfortunately Margate is very run down - had to watch where we walked on the paths as full of dog mess.
Thank you for your lovely review. As I have mentioned previously, Margate is up and coming, and with the Turner Contemporary and the regenerated Old Town, there is more to do than ever before, although we are pushing for Margate to be the best that it can be.
We are glad that you enjoyed the hotel itself, the meals, value...
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Have just come back from a 2 day stay (friday and saturday nights). First impression was not good as the hotel is in a rather run down area on the outskirts of Margate, the receptionist was not the most welcoming and our room was small to say the least. I am please to say that was about as bad as...
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Thank you for your review of our hotel. We are happy that you enjoyed the food and the friendliness of the staff. We pride ourselves on both, and are glad that you were happy with both! Margate is slowly improving, with the Turner Contemporary worth a visit, the regenerated Old Town now well worth a stroll, and with a number...
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