Went for spa break with friends. The spa was amazing, with the infinity pool and the separate relaxing area after treatment. The staff at the spa and in the restaurant were really helpful. However the bar staff and manager are much to be desired, did not feel welcome, and felt very uncomfortable. Did not want to address complaint, no complaints... More

Stayed here with a coach party of Seniors. Check in was quick. Not easy to find our way to our room (28) because the numbers had no contrast with the doors. Room was adequate with easy chair, coffee/tea, and bathroom was very large with a magnificent view over the moors. No safe in room. The furnishings were perhaps a little... More

I went here for a spa day with a friend in April 2013, the facilites were fantastic especially the outdoor whirlpool. I did, however, feel that the place was a little dated and could do with some general maintenance. The steam room was out of use too which was a disappointment. The staff were friendly though and the village itself... More

On arrival the reception area looked bright and clean and staff made us feel welcome whilst explaining how to use the facilities and where the changing rooms where located, however on entering the spa area found things completely different, the jets on the jacuzzi didn't work, the infinity pool sounded like it was about to blow up, it was filthy... More

We travelled to the Last Drop for our annual spa day and were completely underwhelmed. Our welcome was decidedly chilly at the hotel reception but when we went to the spa were impressed by the service. Following a drink we changed into our robes and went to the thermal spa for a couple of hours of relaxation. The steam room... More

We booked this hotel at the last minute for a Friday night stay. Despite foul weather outside we arrived to a warm welcome and a very comfortable and spacious room. The bathroom had been renovated relatively recently, and everything worked well. The only negative comment I could make was that the dining room was rather dark with little natural light.

Nice country hotel near the Pennines. Staff are friendly and helpful and service was excellent. Dinner was a bit diss appointing - the fish wasn't all that fresh and the wine had gone off. However, staff were quick to sort things out so not an issue. Breakfast was lovely and the service was very good. Didn't use the health club... More

Visited for Sunday lunch. In spite of the restaurant being nearly empty the service was poor. They did not have all of their wines on their limited list. Presentation of the food was creative and excellent. Four of our party had the roast beef which was recommended by the head waiter and four of us left most of the beef.Puds... More

Stayed three nights with a group of people. The hotel staff were very friendly and accommodating. The rooms were reasonably comfortable but all spread out throughout the 'village' and the size of rooms were quite varied. The food was very good and plentiful - especially the breakfast. The only real problem was that quite a few of the drinks were... More