BEST WESTERN Oaks Hotel (Burnley, England): See 113 Reviews and 69 Photos

Address: Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)

Region: United Kingdom > England > Lancashire > Burnley

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #5 of 10 hotels in Burnley

Price range (per night): S$108 - 189

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Once the private home of a wealthy local merchant, The Oaks Hotel has been restored preserving the grand feel of a bygone era. The lounge area is dominated by a 25ft high stained glass window depicting the story of Abraham Althams life and work in the Burnley Area. ... more less

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Ramsden85

Manchester, United Kingdom

Senior Reviewer

10 reviews

10 hotel reviews

Reviews in 9 cities

33 helpful votes

“Relaxed and enjoyable stay”

Reviewed 16 June 2013 NEW

I stayed at the Oaks Hotel for one evening, since this was a close hotel to my wedding venue the next day. Myself, and my ushers / best man stayed across two rooms. The prices are very competitive to the local area, and the rooms were clean and tidy; they had all the facilities necessary for a short stay -... More

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Philip W

Sheffield, United Kingdom

1 review

“Excellent Stay and Hotel!!”

Reviewed 28 May 2013

Do not be put off by the reviews for this hotel, we have just come back from a one night stay in room 103 of this hotel. The room was large airy and very clean and looked as though it has had a recent refurb! The rest of the hotel areas are fantastic, they are very well kept and you... More

Was this review helpful? Yes 1

Dear Guest, Thank you for your feedback with regards to your stay. I was delighted to hear that you enjoyed your stay. I will pass on your feedback to my team and in particular Emma and Tiffany. I look forward to welcoming you back to the hotel in the future. Yours sincerely David Martin General Manager More

Wendy L

Preston, England, United Kingdom

2 reviews

1 helpful vote

“nice hotel in Burnley”

Reviewed 18 May 2013

This is a pleasant hotel. We had a couple of very minor issues which were dealt with straight away by very friendly staff. The food in the restaurant was excellent in the evening. I thoroughly enjoyed my king prawn in sweet chilli sauce starter and chicken piri piri main course. My husband had duck which was cooked to perfection. The... More

Dear Guest, Thank you for your feedback with regards to your recent stay. I was delighted to hear that you enjoyed your stay and the food in our restaurant. I will pass all of your feedback onto my team. I hope we can welcome you back in the near future. Yours Sincerely David Martin General Manager More

GWHITE5287

Senior Contributor

21 reviews

7 hotel reviews

Reviews in 14 cities

19 helpful votes

“Good value, hotel flattered to deceive.”

Reviewed 15 May 2013

As part of a weekend night away, my partner booked an executive room at a discounted rate and with this we got bed and breakfast. The cost was really good value but as part of an advantage scheme. On arrival the hotel looks stunning, set off the main road on expansive grounds. The reception area is hidden on the right... More

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Dear Guest, Thank you for your recent feedback. I was disappointed to hear that not all aspects of your stay where positive. I will be using your feedback to ensure we improve the service we offer our guests in the future. Yours sincerely David Martin General Manager More

Colin M

Nelson, United Kingdom

“Recent wake to celebrate my mothers life”

Our mother recently passed away and we contacted the Oaks to arrange her wake. The function was organised by Donna and she was absolutely superb, very caring towards us at a difficult time. The wake was brilliant , a lovely room, an excellent buffet, and contributed to a lovely send off for our mum. I would recommend this hotel for... More

Dear Guest, Thank you for your feedback. I was happy to hear that we looked after you well during what is a difficult time for you. I will pass your kind comments onto Donna and the rest of the team. Yours sincerely David Martin General Manager More

Stevet12

Salford, United Kingdom

7 reviews

4 hotel reviews

Reviews in 6 cities

5 helpful votes

“Excellent service”

Reviewed 9 May 2013

I have stayed twice at this hotel once for a wedding and more recently for a funeral , the attention from the staff especially for the funeral arrangements was first class , yes the hotel is probably due a refurbishment but it is very clean and comfortable the staff did make us feel quite at home

Dear Guest, Thank you for your positive feedback. I was very happy to hear that the service of our team was first class and I will be sharing your feedback with them. I look forwards to welcoming you back again in the future. Yours sincerely David Martin General Manager More

Barry J

Nottingham, United Kingdom

Reviews in 2 cities

3 helpful votes

“A Nice Hotel in Burnley”

The hotel is located in walking distance of the city centre but for those who do not enjoy a brisk walk, a short car or bus journey gets you there. One point to be aware of is that car parking can be a problem at weekends so if you have a parking space, it might be better to hang on... More

Dear Guest, Thank you for your feedback with regards to your recent stay. I was happy to hear that you enjoyed your stay. I will pass your feedback onto my team. I look forward to welcoming you back in the future. Yours Sincerely David Martin General Manager More

JamesAS

“Not bad - but not good either.”

Reviewed 5 May 2013

The hotel itself isn't particularly remarkable. In a word the experience was disappointing. The whole place is in need of some TLC, however bed was comfortable and room clean. Staff were average - did their jobs with a smile but the service wasn't very personal. The room itself was miles away! Like many other reviewers I was up and down... More

Dear Guest, Thank you for your feedback with regards to your stay at The Best Western Oaks Hotel. I was disappointed to hear your stay did not meet your expectations. May I offer my apologies. I will be using your feedback to help us serve out guests better in the future. I hope you give us the opportunity to welcome... More

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“Excellent price and good service all round - Lots of stairs though!”

Reviewed 2 May 2013

Stayed recently on business with my boss for 3 nights. Booked quite late but wasn't disappointed. Lots of parking space available on arrival and met by a warm welcome. I was directed to my room by receptionist and advised to follow the stairs.She wasnt joking!!! I was up and down like a mountain goat but eventually found my room at... More

Dear Guest, Thank you for your recent feedback. I was delighted to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel when you’re next in the area. Yours sincerely David Martin General Manager More

Kayem26

46 reviews

26 hotel reviews

Reviews in 18 cities

“Rooms in need of a facelift”

Reviewed 28 April 2013

This hotel is quite local to me and I haven't stayed here until now. When I was younger it was a well renouned hotel in the area, however it is in need of a facelift. The grounds in which the hotel is set is beautiful and the entrance and reception rooms are in keeping with the history of the hotel.... More

See 2 more reviews by Kayem26 for Burnley

Dear Guest, Thank you for your feedback with regards to your recent stay. I was disappointed to hear that not all aspects of your stay met with your expectations. I will bear your comments in mind and look how we can improve moving forwards. Yours sincerely David Martin General Manager More

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BEST WESTERN Oaks Hotel, Burnley Reviews

BEST WESTERN Oaks Hotel

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