The exterior and reception areas looked pleasant and smart; not so the interior or rooms - shabby, poorly furbished, tiny rooms/cramped bathrooms, noisy corridors, doors slamming, tiny lift, v expensive food, extortionate breakfast charges - they clearly have a captive market with the theme park next door, but wouldn't touch with a barge pole again.

Booked this hotel as a stopover between Scotland and London, as it is just a few minutes from M6. Set in lovely gardens with picturesque lake. Even great for kids as the theme park is next door. But what was wrong...... Bar service very poor, staff overheard complaining about management, beds springy and uncomfortable. Breakfast service was good but food... More

We first stayed here as a family a year ago for a friends wedding and was so impressed we decided to return child free for a short break and had a lovely time. Reception were very helpful and quick to rectify a small shower fault we had, as well as arranging taxis for us. The barman remembered our drinks order,... More

Stayed here on Saturday as part of a hen party,check in was quick and simple, we had four people in our room which was a nice good size with a double, single and camp bed. The camp bed was uncomfortable so i was told but the beds were fine, the only problem we had was that there was only 2... More

Stayed with our 2 children to visit Camelot world for 2 nights over Easter break. Disappointed with the standard of the Holiday Village room accomodation and pool facilities/cleanliness. Room dated, but breakfast good, and bathroom modern. Sadly, did not meet our expectations, not very good value for money and would not return.

I recently spent the night at Park Hall during the Easter Break. I have stayed before but this was my first time at Easter. When I arrived at reception with my tired 2 year old granddaughter we were delighted to see at children's check in desks. What a great idea! and Emily had a ball while we checked in. Then... More

Stayed at ths hotel for just one night due to attending wedding reception. Upon arrival, the lobby was bustling with people checking in and out. My first impression was that the hotel was aimed at families. The lobby was full of parents with there children dressed in football kit. From overhearing a conversation there had been a tournament nearby. Also,... More

Just returned from a fab stay at Camelot with the childen. Fantastic value for money, we dined in the restaurant within the hotel and all our food was served very efficiently and both the evening meal and breakfast were absolutely gorgeous. The staff in reception and restaurant were all very accomodating and friendly. The kids enjoyed the swimming and the... More

Had a lovely weekend away with the family. Hotel was lovely, room very comfortable, food very good, staff very helpful. A good time was had by all!!