I recently celebrated my very own 'Golden Jubilee' at the Brookhouse & I cant fault it. It is a lovely venue; the staff go out of their way to be helpful and everyone is so friendly & welcoming. I had guests from far & wide stay over for the night & they were all impressed with the rooms, the staff... More

Excellent birthday party venue, all our guest were made very welcome, and on arrival, my husband who's surprise birthday party it was, had not idea what to expect. The staff and DJ were excellent throughout the evening. The buffet was great and also the breakfast. Our room was also great with everything you need for an overnight or longer stay.

This is a great venue to stay. Claire is a fantastic host and she is ably supported by a great group of people. The staff are so welcoming and 5 mins sharing in previous exploits is well worth it. My room, room 3, was done vey nicely and following a quick drink in the very friendly bar it was lovely... More

staff very friendly, claire excellent host, we attended a wedding reception some weeks ago all guests were happy

I came here with a colleague from a care home to do an observation with a service user. We are from Candour Care Service. Prior to care I worked 20 years in the hospitality industry, in 5 stars and 4 stars. When we checked in the staff were very welcoming and you could not ask for more. I have seen... More

Having read previous reports was a bit dubious of staying but a friend reccomended the hotel Overall i had a very good stay if you want to stay in the ritz you stay in the ritz. The hotel staff were pleasant and polite and the rooms were clean and tidy My room did not have the smell of stale smoke... More

Room smelt of stale smoke, Dated bathroom suite requiring work to bring up to a clean standard, Only good point room was warm on a cold November night. Overpriced in my opinion.

this is a very warm friendly hotel. The rooms are very clean and inviting. The food in the restaurant is excellent. I stay there quite regularly and have always had good service and warm welcome.

As a frequent traveller of the country, I've stayed in some good, some bad and some down right ridiculous hotels. The brook hotel is referred to by the latter. The nightmare started as early as checking in. After standin in the foyer for 10 mins pushin the buzzer for attention (which didn't work) the receptionist finally appeared. Another 5 mins... More