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All 11 Alnwick hotels »

The White Swan Hotel, Alnwick

Bondgate Within, NE66 1TD, England
Hotel amenities
The White Swan Hotel, Alnwick
Ranked #5 of 11 hotels in Alnwick
4.0 of 5 stars 280 Reviews
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280 reviews from our community

Traveller rating
    84
    83
    62
    36
    15
See reviews for
Families
22
 
Couples
169
 
Solo
7
 
Business
19
 
What travellers say
  • Dining room(32)
  • Very good(29)
  • Olympic suite(20)
  • Reception staff(15)
  • Car park(15)
Date Rating
Yorkshire, England
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 April 2012

From booking online, checking in and the subsequent stay, albeit for one night, I cannot fault this hotel other than a somewhat restricted car park. Receptionist very polite and helpful, room very clean and comfortable and a decent selection of food at breakfast. I cannot comment on other meals as these were taken at other establishments. All in all a... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
30 April 2012

Dear Guest, Thank you very much for taking the time to express your kind comments following your recent stay with us at The White Swan. We view all the feedback which our customers engender to us as pivotal to bolstering our commitment to excellent services and warm hospitality. We have numerous business people staying with us on a regular basis... More

Brooklyn, New York
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

This landmark will serve its purpose for any traveler needing a bed. The staff was warm and inviting. The location is centrally located in town and could not be more convenient, with even a car park. We has some challenges utilizing the free wifi, which was only available to us in the loo. This hotel is due for some renovations... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
30 April 2012

Dear Ross, Many thanks for taking the time to review The White Swan Hotel following your recent stay with us. I was pleased to learn that you felt the service which the team delivered was warm and inviting. I will be sure to share your sentiments with the team. I was sorry to learn of some challenges you experienced regarding... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

We went on a family trip to Alnwick during February and stayed at the white swan hotel on bed a breakfast basis. Rooms: we had two rooms, one double one single. Both were of reasonable size with clean modern bathrooms. The room looked as though it had been recently decorated. The t.v in our double room had a DVD player.... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
30 April 2012

Dear Guest, Thank you very much for your thoughtful comments following your recent stay with us at The White Swan Hotel. It makes us very proud when we receive such complimentary feedback, which bolsters our continued commitment to customer service and hospitality. We were really pleased to learn how wonderful you found the numerous attractions in Northumberland from the medieval... More

Cramlington
1 review
5 of 5 stars Reviewed 18 April 2012

This was only our second stay at the hotel - the first being a staff Christmas party last year. The weekend was wonderful and the level of service and standard of everything from room to food was absolutely first class. The big difference between this and other hotels was the fact that all the staff remembered us from the previous... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
30 April 2012

Dear Terry, Thank you so much for your lovely words, the staff and management will be so pleased in the knowledge that your time with us was memorable and we greatly appreciate your continued custom. Charlotte is delighted that you have booked with us again for your Christmas Party, and we are all looking forward to welcoming you and your... More

Southend
1 review
5 of 5 stars Reviewed 17 April 2012

When I came across details of the Titanic weekend on the Classic Lodges website, I thought it would make a unique present for my husband's 50th birthday. I have to say, it was probably the best short break we have ever booked! The welcome we received and the attention to detail over the two days were second to none -... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
30 April 2012

Dear Guest, I am delighted to read how much you enjoyed your holiday with us at The White Swan Hotel and sincerely appreciate you taking the time to post a review of your experience. Thank you for acknowledging so many positive elements of your holiday, as it is from your feedback that we will be able uphold our commitment to... More

newcastle
1 review
5 of 5 stars Reviewed 16 April 2012

Congratulations and well done to the Manager and his team at the White Swan Hotel in Alnwick! We have just returned from a 2 day Titanic Centenary weekend at the hotel and found it to be very well organised, excellent value for money and a very fitting venue. The food was first class and the staff could not have been... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
30 April 2012

I would like to thank you for your complimentary review on Trip Advisor, following your subsequent stay with us at The White Swan. This will certainly motivate our team to continue to deliver the best service to all our guests. It is always very rewarding to receive such compliments as the team endeavour to ensure that every guest leaves with... More

Newcastle-upon-Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 April 2012

We attended a ‘Titanic’ weekend celebration at the White Swan Hotel in Alnwick, Northumberland in 2007 and were so impressed we reserved our places for the Centenary celebration which took place 13 – 15 April 2012. It was well worth the wait. We had a wonderful weekend! All the staff, without exception, were friendly and helpful and nothing was too... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
30 April 2012

Dear Guest, Thank you for sharing your review and recommending our Titanic 100 Year Celebration Weekend through Trip Advisor. All your kind comments with regards to the service provided by the staff, food and our caterings teams’ ability to accommodate your wife’s diet are highly appreciated. I am very fortunate to be able to work with and be supported by... More

stratford upon avon
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 April 2012

We stayed here for a wedding and it was a really good choice. The service was great, the breakfast was plentiful and the Bar has a large selection of Whiskey. It is located in the heart of the town with free parking and a 5 mins walk to Alnwick castle. The rooms are a little dated but this is just... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
14 April 2012

Dear Guest Thank you so much for your review of the hotel following your stay with us where you attended a local wedding. We were so pleased to learn that you enjoyed our large selection of whiskeys within our world famous Olympic Suite & Hardys Bistro. We were also pleased to learn that you visited the wonderful Alnwick Castle on... More

Great Massingham, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 April 2012
2
people found this review helpful

We had a few days at this hotel, two days via Tesco clubcard and the remainder paid for in full. The hotel itself is in the centre of Alnwick, a beautiful town, and has it's own car parking. The service was excellent, the restaurant (panelled with the wood panels from the Olympic, the Titantic's sister ship) served brilliant food. Staff... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
14 April 2012

Dear Guest Thank you very much for you positive and constructive review following your stay with us at The White Swan. We were so pleased to learn of the numerous positives which you expressed regarding the staff, food, and service as well as our brilliant location. I was disappointed to learn you were not happy with your bedroom allocation however;... More

Fylde coast
Senior Contributor
41 reviews 41 reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 April 2012

This hotel was a 300 hundred year old coaching house and has character. We were upgraded to a Suite which was really pleasant, modern decor, clean, comfy armchairs and TV. We were on a deal which offered us Afternoon Tea, served in Hardy's Bistro, and was filling and delicious. Staff and reception were friendly and attentive. Breakfast provided plenty choice... More

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Paul Smith, General Manager at The White Swan Hotel, Alnwick, responded to this review
14 April 2012

Dear Guest Thank you very much for taking the time to review our hotel following your time with us in March. I was pleased to learn that you thoroughly enjoyed Alnwick Gardens, we will be sure to share your kind comments with all of the team at the hotel. It really does make all our efforts worthwhile when we receive... More

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Additional Information about The White Swan Hotel, Alnwick

  • White Swan Alnwick
  • White Swan Hotel Alnwick
Address: Bondgate Within, NE66 1TD, England
Price range (per night):* S$191 - 291

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The White Swan Hotel, Alnwick
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