“Utter Disappointment - Avoid” This hotel had been booked for approx 40 guests for my daughter's wedding. One of the reception staff assumed that another guest was Mother of the Bride. I, as MOB was travelling with my son whom has Asperger's. We had visited the hotel beforehand, in order that we could familiarise ourselves with the layout. We were... More

I stayed here for the purpose of going to Hampton Court Palace just across the road. This hotels was everything I expected and more. Staff were so friendly and helpful, rooms where fantastic, had breakfast and 2 dinners at restaurant very nice! Since I was travelling on my own I felt very secure and just loved it. Went to Hampton... More

Booked by phone giving e-mail & credit card details 5 days in advance of arrival. Arrived Friday evening to be told no booking had be made & a room wasn't available for the second night. We were offered a suite at a discounted price but that no way compensated for a short romantic break being cut short. Glad breakfast was... More

From the time we arrived at this hotel, which is located across the road from Hampton Court Palace, this stay was most enjoyable. The staff are friendly and extremely helpful. The rooms are excellent (get one overlooking the Thames). The Riverside Restaurant food from the English Breakfast to Dinners was memorable. Convenient train station across the bridge to get to... More

Set in a lovely building on the banks of the river and directly opposite Hampton Court Palace, the Carlton Mitre proved to be a lovely overnight stop for us recently. The room was clean and bed was comfy, the facilities were as expected for a 4* hotel, and the staff were very courteous - especially the Aus/NZ lady on reception... More

i thought this hotel was a total rip-off - massively expensive, no where to park and no breakfast - all for over £150 for one night. Drove all the way from Glasgow to find that the car park was full and they gave us no other options ... the answer was - tough - go and find somewhere. When I... More

Stayed here on business and it is a nice enough hotel. I did not sleep well as my room was near to the stairwell and there was a lot of traffic up and down (on creaky floorboards) for what felt like the whole night! My room was big with a free mini-bar (useful, for me, for cold water) but it... More

A very pleasant overnight stay for a weekend. Old worlde hotel with rambling corridors and staircases. Good sized room with all needs catered for. We were given The Catherine Howard suite which had nice views of the river. The real nice touch is the free mini bar, decanters of scotch, brandy and vodka. A mini bar fridge of beer, soft... More

We booked 4 rooms overlooking the Thames and 2 of them were upgraded to suites which was a lovely suprise. All 4 rooms were large, clean and well laid out. The free minibar contents and decanters of spirits that were in each room was a fabulous touch and whilst probably doesnt cost the management much it certainly works as a... More